Administrative Supervisor, Cardiology

Beth Israel Lahey Health

2d•$64,480 - $86,782•Onsite

About The Position

The Administrative Supervisor will support the Administrative Manager of Operations in the Division of Cardiology, with the daily oversight of administrative assistants and interventional procedure schedulers. This opportunity is at Beth Israel Deaconess Medical Center in Boston, MA. The Administrative Supervisor supervises the administrative staff and functions that support business operations. Serves as a senior level administrative professional and resource.

Requirements

High School diploma or GED required.
3-5 years related work experience required
0-1 years supervisory/management experience required
Demonstrated administrative experience with progressive responsibility and leadership skills.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Nice To Haves

Bachelor's degree preferred.
Experience in healthcare or academic administration.

Responsibilities

Implements and coordinates administrative systems, policies and processes to ensure the smooth flow of administrative work in the unit. Establishes guidelines for work practices and methods to increase effectiveness and efficiency.
Supervises administrative staff and prioritizes workflow. Assists in daily administrative activities as needed.
Functions as an administrative work team leader. Establishes criteria for acceptable work performance. Evaluates quality of work according to performance standards.
Identifies staff training needs to ensure proficiency; orients and trains new administrative staff.
Acts as a liaison between healthcare providers, staff and management. Provides information and responds to inquiries. Resolves immediate problems within the unit and reports ongoing problems to the manager. Seeks assistance from manager and human resources staff when appropriate.
Coaches and mentors individual staff to encourage exceptional performance and improvement in areas of weakness. Identifies opportunities for staff development. Counsels employees on unsatisfactory work performance or behavior. Works with management and Human Resources on implementing corrective actions as needed. Prepares and participates in annual performance reviews.
Leads or participates in regularly scheduled staff meetings and maintains minutes. Represents the unit and staff at assigned meetings and handles additional administrative responsibilities at the discretion of the manager.
Has the authority to direct and support employees daily work activities. Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action and performance reviews.