Administrative Specialist

FlexCold • Jacksonville, FL

7d • Hybrid

About The Position

The Administrative Specialist is a dynamic, cross-functional role supporting customer service, traffic, logistics, and inventory control operations. This position steps in where needed to keep operations running smoothly and efficiently while delivering excellent customer service and maintaining accurate documentation. When not supporting daily operations, this role will contribute to special projects and process improvement initiatives across the business.

Requirements

• High School Diploma or GED required
• 1–3 years of experience in administrative, logistics, customer service, or warehouse support preferred
• Strong multitasking and organizational skills
• Excellent communication and problem-solving abilities
• Proficiency in Microsoft Office and ability to learn WMS systems
• Ability to adapt quickly and work in a fast-paced environment

Responsibilities

• Provide support across customer service, traffic, logistics, and inventory functions
• Serve as a point of contact for customer inquiries related to shipments, inventory, and orders
• Coordinate inbound/outbound shipments, appointments, and documentation
• Prepare and verify shipping paperwork, including bills of lading (BOLs)
• Perform data entry and maintain accurate records in WMS systems
• Assist with inventory counts, audits, and discrepancy investigations (OS&D)
• Communicate effectively with customers, drivers, and internal teams
• Step in to support high-volume areas or coverage gaps as needed
• Participate in special projects and other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED