Administrative Specialist

City of Raleigh North Carolina•Raleigh, NC

7d•Onsite

About The Position

This is complex and difficult non-sworn clerical work in the Field Operations Division. Work involves the independent performance of complex clerical duties which require judgment based on knowledge acquired through experience. Work includes considerable contact with staff of other departments, agencies, and with members of the public. The work requires the exercise of considerable initiative, independent judgment and discretion in the performance of duties. Work is reviewed for the achievement of desired results and adherence to established procedures and policies.

Requirements

High School diploma or G.E.D. equivalency; 1 to 3 years’ experience in administrative support, office support, customer service, or related field OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted
Knowledge of modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications
Knowledge of customer service principles
Skill in organizing tasks, meeting deadlines and prioritizing competing demands
Skill in providing attention to detail in work assignments
Ability to compose and maintain basic original documents including reports, presentations, and correspondence
Ability to perform basic research, compile and assemble data

Responsibilities

Checks, and proofreads correspondence, memoranda, manuscripts, minutes, technical, administrative reports, and other material
Types memos, correspondence, and reports
Creates moderately complex spreadsheets
Prepares requisitions to order equipment and supplies
Maintains and reconciles a city procurement card used to purchase equipment and supplies
Coordinates department Ride-along program
Sorts, screens and processes all division incoming mail
Answers divisional telephone and assist with answering citizen inquiries requiring information of routine police policies, rules, and regulations
Acts as Field Operations Division secretary, meets the public, provides information about the application process for employment as either a sworn or civilian employee of the department, and schedules appointments
Creates and maintains relatively complex and classified file materials
Maintains a variety of complex records
Maintains records of division purchases
Acts as liaison between other divisions and departments within the city and the Field Operations District Staff Support Specialists
Prepares division budget and monitors budget balances during fiscal year
Prepares Personnel Action Forms
Training of new District Staff Support Specialists
Verifying District Staff Support Specialists work for completeness and accuracy