Administrative Specialist

University of North Texas System•Denton, TX

1d•Onsite

About The Position

Provides high-level assistance and information to all students in the College of Liberal Arts and Social Sciences as well as many visitors from on and off campus; and provides comprehensive support for administrative and advising staff in the Office of Student Advising and faculty advisors in the College of Liberal Arts and Social Sciences.

Requirements

Associate's degree and three years of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.
Exceptional customer service skills.
Intermediate Microsoft Office skills.
Knowledge of accounting/budgeting procedures.
Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats.
Ability to conceptualize, plan and organize multiple assignments effectively.
Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.
Skill in developing and maintaining good working relationships.
Knowledge of policies, practices, procedures and terminology of assigned function.

Nice To Haves

College degree preferred.
Excellent interpersonal and communication skills.
Previous office experience, especially in an academic environment.
Ability to multitask and work with a large staff in a high volume/intensity environment with a patient and professional demeanor.

Responsibilities

Answers incoming telephone lines, transfers calls as needed.
Manages calendar and arranges appropriate appointments for all Academic Counselors, Senior Counselors, Advisors and Directors.
Assists with receiving and logging of advising sheets, change of minor forms, update to new core forms, memos, tracking in Degree Audit System and audits for over 8,000 students.
Assists Sr. Administrative Specialist at transfer orientation with student questions and direct to appropriate locations.
Ensures that all student records and documents are accurately scanned, linked and entered into Salesforce and Perceptive Content.
Provides administrative support to the Administrative Supervisors, Directors and Associate Dean on an as needed basis.
Coordinates the posting of Credit by Examination for all College of Liberal Arts Social Sciences students and maintains records.
Creates Graduation List spreadsheet and sends to appropriate departments.
Works in a professional, cooperative manner with faculty and staff across campus and promotes good will within the office.
Demonstrates an ability to be an effective team member of the office by assisting others when needed.
Greets all office visitors in a friendly, cooperative and helpful manner.
Performs all duties in a professional manner.
Participates in functions and events outside of the normal work schedule.
Replies to CLASSAdvisingunt.edu emails within the same business day.
Works independently in meeting students, employees and the public, interviews, analyzes and determines the best source of assistance for visitors and callers and directs to appropriate office.