Administrative Specialist - CPU

Nebraska Furniture Mart•The Colony, TX

10d•$18 - $22

About The Position

Nebraska Furniture Mart is seeking a friendly, computer-savvy Administrative Specialist to assist customers with processing NFM pick-up orders. The role is one of the last customer touchpoints and includes greeting customers, collecting information, directing customers for order loading, and resolving customer issues in person. The position also supports accurate order processing and documentation. The listed pay range is $18.01–$21.88 per hour. Candidates should have a positive attitude, be comfortable entering data quickly and accurately, and be able to use Microsoft Office. A high school diploma or GED and 3–6 months of customer contact, clerical, or office-related experience are preferred. Work hours may include nights, weekends, or early mornings based on business needs. Pre-employment screening includes, but is not limited to, a criminal background check.

Requirements

Positive, upbeat attitude.
Ability to enter data quickly and accurately.
Computer skills and ability to use Microsoft Office, including Outlook, Word, and Excel.
Ability to work night, weekend, and/or early morning hours based on business needs.
Pre-employment screening includes, but is not limited to, a criminal background check.

Nice To Haves

High school diploma or GED preferred.
3–6 months of customer contact, clerical, or office-related experience preferred.

Responsibilities

Greet customers promptly as they arrive.
Collect accurate information and direct customers for order loading.
Confirm sales orders are finalized and filed accurately.
Work past-due reports and track and document order changes.
Resolve customer problems face-to-face.

Benefits

Same-day pay with on-demand access to earned pay.
Competitive pay with generous annual increases up to 7%.
Inclusive culture.
Health, dental, vision, and life insurance.
Short- and long-term disability coverage.
Paid holidays upon hire.
Paid time off after 90 days.
Staff discount on merchandise.
Virtual and in-person career development opportunities at all levels.
Paid community volunteer opportunities.
Tuition reimbursement.
401(k) retirement savings plan, with company match eligibility after one year and Berkshire Stock as an investment option.