Administrative Specialist - CPU

NFM•The Colony, TX

About The Position

The Administrative Specialist provides friendly, computer-savvy customer service in the office and helps customers process NFM pick-up orders. The role is among the last customer interactions during pickup and supports customers in creating a positive experience.

Requirements

  • Positive, upbeat attitude.
  • Ability to enter data quickly and accurately.
  • Computer skills and ability to use MS Office, including Outlook, Word, and Excel.
  • Ability to work night, weekend, and/or early morning hours based on business needs.
  • Pre-employment screening includes a criminal background check.

Nice To Haves

  • High school diploma or GED preferred.
  • 3–6 months of customer contact, clerical, or office-related experience preferred.

Responsibilities

  • Greet customers promptly when they arrive.
  • Collect accurate information and direct customers for order loading.
  • Verify that sales orders are finalized and filed accurately.
  • Work past-due reports and track and document order changes.
  • Resolve customer problems face-to-face.
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