Administrative Specialist

Farm Credit of Florida•Trenton, FL

6d•Onsite

About The Position

The Administrative Specialist provides “WOW” customer service to guests, employees and vendors arriving at the branch and provides a wide variety of administrative, receptionist, secretarial, and staff support services to all areas within the branch. This is an in-office position based in Trenton, FL.

Requirements

High School diploma or equivalent work experience.
Minimum of three (3) to five (5) years administrative experience in a customer-centric environment.
Excellent customer service skills
Excellent communication skills
Ability to interact with all levels of personnel both internally and externally.
Excellent organizational skills and detail oriented
Professional appearance and strong work ethics
PC proficiency using Microsoft Office and other Association related software.
Ability to lift up to 15 pounds.

Responsibilities

Answers, screens, and directs phone calls coming into the switchboard.
Assists all visitors coming into the main office and ensures they are directed accordingly.
Confirm and process customers’ payments in a timely manner.
Submits daily work (customer payments) on daily basis.
Processes, sorts, and distributes mail.
Manages office supplies, including kitchen, and places order for the branch.
Prepares, composes, and initiates correspondence and reports as needed and maintains appropriate records, files, and documentation.
Provides administrative support to facilities.
Monitor and replenish supplies for the branch and coordinates service calls.
Order supplies and Postage stamps and process all certified and outgoing mail.
Allow access to vendors for repair or maintenance to building.
Research incoming legal documents and forward to the collateral vault.
Perform other tasks as required or assigned.
Serves as back up to the Alachua Branch in calls and other tasks with administrative assistant is out.
Submit marketing request for Trenton branch.