Administrative Specialist II - 61007036 (Anderson County)

State of South Carolina • Anderson County, SC

4d

About The Position

Under direct supervision, supports clients receiving agency health services by conducting registration interviews, assessing financial eligibility, processing client information, and helping ensure services align with agency policies and core values. The position supports clinic and health department operations, provides direct client intake and checkout assistance, maintains confidential medical records, and completes administrative documentation. Employees may also contribute to disaster response efforts as needed. A hybrid or adjusted-hours option may be available for approved positions after 12 months of employment.

Requirements

• High school diploma or GED and one year of related clerical experience, or a high school diploma or GED and any amount of SCDHEC or SCDPH experience. Related clerical experience may be substituted for a high school diploma.
• Current driver's license.
• Ability to lift 30 pounds and to sit or stand for long periods, with some bending, reaching, stooping, and pulling.
• Tact and ability to communicate effectively, orally and in writing, with coworkers and the general public.
• Healthcare workers with job-specific exposure risk must provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, varicella, and Hepatitis B before beginning employment.

Responsibilities

• Greet customers, answer phone calls, schedule appointments in SCWIC and the EHR system, and assist clients with inquiries.
• Manage paper and electronic medical records in accordance with established policies and guidance.
• Assist with the operations and safety of the Health Department.
• Assess clients’ financial information and determine eligibility using established guidelines, program requirements, and the Patient Billing Administration Manual.
• Verify healthcare coverage in the HDX database and follow Petty Cash & Change Funds and Patient Billing program policies and procedures.
• Facilitate Medicaid applications as required by financial findings.
• Meet, interview, and assist clients during intake and checkout in accordance with program policies and procedures.
• Accurately process client information, complete medical records, and update client profiles in SCWIC, SIMON, EHR, and AppXtender.
• Protect client confidentiality and privacy, and provide service in accordance with agency core values.
• Collaborate with team members to support effective service delivery and a positive, professional, supportive working environment.
• Complete and submit required reports and documentation, including PCAS, SCEIS, leave requests, and in-service or training requests, following agency policies and supervisor guidance.
• Participate in required and optional training opportunities and team meetings, and contribute to team goals and initiatives.
• Contribute to disaster response efforts as needed and support agency operations during emergencies.
• Perform other duties as assigned.

Benefits

• 15 days of annual (vacation) leave per year
• 15 days of sick leave per year
• 13 paid holidays
• Paid parental leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children
• South Carolina Deferred Compensation Program
• Retirement benefit choices: State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP); enrollment in one is required for FTE employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED