Part-Time Administrative Specialist II - Police Permits

Cobb County Government•Cobb County Police Department, GA

About The Position

This part-time Administrative Specialist II position is in the Regulatory Services and Permits Unit of the Cobb County Police Department. The role serves the public and supports unit law enforcement personnel by processing police permits, maintaining databases, operating a cash register, and providing clerical and administrative support. Permits are generated for citizens handling alcohol, health spa employees, pawn shop and precious metals employees, and door-to-door solicitors. The position also issues access identification cards to DPS personnel, notifies law enforcement when wanted individuals are encountered, and advises the public of permit denials when applicable. The position processes police records, forms, applications, and other documents; enters and maintains information in databases; answers and makes phone calls; and assists members of the public, law enforcement officials, and other interested parties with permit-related matters. It also performs general administrative functions such as document preparation and distribution, data entry, records and file maintenance, customer service, payment processing, and other tasks assigned by the unit supervisor. The schedule is 7:45 a.m. to 4:45 p.m. Mondays and Wednesdays, and 7:45 a.m. to 4:30 p.m. Fridays. The office is closed weekends, holidays, and during county-declared inclement-weather closures. NCIC/GCIC operator certification is required within the first week of employment. Applicants must complete Microsoft Word and Excel skills tests to continue in the hiring process; testing information is sent after the announcement closes, and the assessment must be completed by the stated deadline.

Requirements

High school diploma or GED.
Two years of clerical, administrative support, secretarial, customer service, or records management experience and/or training.
Obtain NCIC/GCIC operator certification within the first week of employment.
Complete Microsoft Word and Microsoft Excel skills tests by the stated deadline to remain under consideration.

Responsibilities

Serve as a liaison between the assigned department and other departments, staff, County officials, the public, outside agencies, and other parties, distributing and receiving routine information.
Distribute documentation, including mail, faxes, subpoenas, packages, forms, reports, and correspondence, to appropriate personnel and recipients.
Prepare, type, proofread, edit, and complete forms, reports, correspondence, logs, schedules, spreadsheets, and other documents.
Provide administrative and secretarial support to department management and staff, including screening communications, scheduling activities, and coordinating travel-related arrangements as needed.
Process purchasing documentation, including requisitions, purchase orders, invoices, price quotes, and related records.
Provide in-person, telephone, and written customer service; answer questions, research complaints, and assist with problem resolution.
Receive payments, record transactions, issue receipts, balance cash drawers, and prepare revenues for deposit.
Maintain calendars and schedules, coordinate appointments and meetings, and notify involved parties of changes.
Process department documentation within established procedures and timeframes; enter data, track activities, compile information, and maintain records.
Perform data entry, retrieve and modify database information, scan and index documents, verify entered data, and prepare computerized reports.
Process applications and fees for department services and issue permits as appropriate.
Operate a cash register and generate permits for specified regulated occupations; issue DPS access identification cards.
Notify law enforcement when encountering wanted individuals and advise the public of permit denials when applicable.
Maintain files and records, retrieve and replace files, and conduct records maintenance in accordance with retention guidelines.
Complete other related duties assigned by the unit supervisor.