Administrative Specialist II

King County • Seattle, WA

3d • Onsite

About The Position

The Department of Public Health Seattle & King County is hiring a Career Service Administrative Specialist II for Jail Health Services. The role provides specialized, program-specific information to internal and external customers by telephone, in writing, and in person, using established policies and procedures. It processes and scans high volumes of medical documents into an Electronic Health Record system and performs skilled support work, including distributing materials among Jail Health Services units. The position also supports multiple disciplines in a high-volume healthcare setting and participates on the Jail Health Services Health Information Management team.

The position is primarily based at the King County Correctional Facility in Seattle, with a secondary work location at the Maleng Regional Justice Center in Kent. Employees must reside in Washington state within a reasonable distance of their King County worksite. The typical schedule is either five days per week at eight hours per day or four days per week at ten hours per day; specific days and shift times are determined by the hiring manager and candidate. This is a non-exempt position. The recruitment may also establish an eligibility pool for additional Career Service, Term-Limited Temporary, or Special Duty Assignment vacancies over the following six months.

Requirements

• Proficiency in Microsoft Windows Office.
• Demonstrated data-entry skills with at least 95% accuracy.
• Basic accounting and mathematics skills.
• Commitment to equity and social justice.
• Effective oral and written communication skills.
• Ability to maintain confidentiality on sensitive matters and follow patient HIPAA privacy rules.
• Ability to use office equipment, including fax machines, copiers, scanners, label makers, and printers.
• Ability to work independently and in an organized manner.
• Ability to prioritize and complete multiple tasks simultaneously.
• Ability to collaborate as part of a team and help create a constructive and welcoming environment.
• Ability to push, pull, or move items greater than 40 pounds, with or without accommodation.
• Ability to reach above the head, kneel, bend, stoop, push a cart, navigate stairs in a multi-story building, and walk more than 300 yards.
• Regular and reliable attendance, effective communication, and the ability to develop effective working relationships.
• Must be able to pass a thorough background investigation; findings do not necessarily disqualify an applicant.
• Must protect the privacy and security of protected health information as defined by state and federal law.
• Must be proficient and comfortable using computers, office automation, Microsoft Office, and web-based tools.
• Must adhere to OSHA/WISHA guidelines, complete mandatory training on time, and obtain required immunizations.
• Must meet applicable PREA hiring standards.

Nice To Haves

• Experience working in a correctional facility.
• Experience using an electronic health record system.
• Experience working within a healthcare organization.
• Experience working in Health Information Management.
• Experience in administration, customer service, patient registration, or similar fields.
• Experience with insurance processing.

Responsibilities

• Process and scan a high volume of medical documents into an Electronic Health Record system.
• Triage a high volume of telephone calls from the public, including calls involving sensitive or potentially volatile situations.
• Use Microsoft Windows-based software and accurately enter complex text and numeric data into multiple databases.
• Pick up, deliver, and stock documents throughout a multi-story building.
• Participate as a member of the Jail Health Services Health Information Management team.
• Train other Administrative Specialist IIs in processes and procedures.
• Handle patient registration.
• Manage insurance processing activities.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed