Examiner

State of North Carolina•Wake Forest, NC

1d•$39,244 - $51,397•Hybrid

About The Position

The Department of Public Safety is seeking an Administrative Specialist I (Examiner) for the Office of Victim Compensation Services. This position responds to frequent inquiries from claimants, care providers, management, and the public concerning specific claims and program issues. Its primary purpose is to determine whether expenses submitted under the Crime Victims Compensation Program and Rape Victim Assistance Program are eligible for compensation, requiring extensive knowledge of program guidelines. The position provides direct services to adult and child victims of violent crimes and communicates with people throughout the organization, including the Director, Commission Members, and Legal Staff. It also supports the Office of Victim Compensation Services’ work administering North Carolina’s Crime Victim Compensation and Rape Victim Assistance programs. The former reimburses eligible citizens for certain medical expenses and lost wages resulting from crimes committed in North Carolina; the latter provides free forensic medical examinations for victims of rape or sex offenses. This is a full-time, time-limited position for 24 months, scheduled for 40 hours per week, Monday through Friday, with State benefits. The position qualifies for part-time teleworking. The recruitment salary range is $39,244 to $51,397.

Requirements

High school diploma or GED and two years of related administrative experience, or an equivalent combination of education and experience.

Nice To Haves

Experience working with NCGS Chapter 1433-1200 and/or NCGS Chapter 15B.
Experience working with state and/or local Victim Services.
Experience writing reports and/or correspondence.

Responsibilities

Respond to frequent inquiries from claimants, care providers, management, and the general public about claims and program issues.
Determine the eligibility of expenses submitted under the Crime Victims Compensation Program and Rape Victim Assistance Program.
Provide direct services to adult and child victims of violent crimes.
Establish and maintain a resource network with health care and human services organizations.
Establish and maintain a directory of agencies that provide assistance to victims of violent crimes.
Implement a data collection and processing system to provide timely and accurate information for the Department, law enforcement, other public agencies, the media, and the General Assembly.
Communicate with organizational stakeholders, including the Director, Commission Members, and Legal Staff.