Administrative Specialist I

Norton Sound Health Corp•Nome, AK

3d•$26 - $33•Onsite

About The Position

Perform administrative duties requiring intermediate knowledge about the work unit's procedures. Process documents in accordance with established procedure, record data, prepare reports, answer and direct incoming telephone calls, list data, file, greet visitors and use a computer or similar device. Schedule appointments and ensure thorough communication of events. Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.

Requirements

General knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.
Knowledge of office operation standards and practices
Department specific knowledge as identified by the manager
Patient/customer service skills
Interpersonal skills
Good communication skills
Ability to manage their time and organize their work to ensure efficient performance.
Ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly.
Ability to understand and manage patient/customer confidentiality.
Above average customer service and interpersonal skills
Specific abilities as identified by the manager
High School Diploma or Equivalent
3 year(s) working in an office setting

Responsibilities

Perform seasoned administrative work in the Dental Department. Department-specific tasks may include inputting sensitive and non-routine data into information systems, preparing correspondence, researching and formatting information, receiving and shipping mail and parcels, filing and retrieving employee information, researching data, maintaining vendor records, etc.
Processing Medicaid and FIN Travel requests and authorizations.
Work closely with Health Aides and CTC’s on scheduling patients, and travel.
Follow up with patients who miss their appointments.
Ensure all demographics, including insurance information is entered correctly in EDR.
Serve as internal customer point of contact in department for answering questions and solving basic problems
Assist department managers with preparation and maintenance of items such as purchase requests, maintenance work orders, travel requests, expense reports, etc.
Provide basic training and department orientation to new employees and lower level administrative assistants
May perform some or all duties of an administrative assistant
May perform some clinical duties directly related to specific department functions
Using exemplary customer service, greet visitors to department and arrange for or meet the needs for which they are visiting the department
Perform other duties as assigned