Administrative Specialist I

El Paso Central Appraisal DistrictEl Paso, TX
Onsite

About The Position

The El Paso Central Appraisal District (EPCAD) is accepting applications for the position of Administrative Specialist I. The El Paso Central Appraisal District works to accurately and equitably interpret the market value of all taxable property in El Paso County and provide timely and accurate data for the appraisal roll provided to the taxing entities of El Paso, while providing quality customer service to the taxpayers of El Paso in the most cost effective manner possible. This position reports directly to the specific Department Manager. The Administrative Specialist I performs assigned research, technical and administrative work in support of District records, policies and procedures; assists the public and property owners over the phone and in-person with the appraisal and/or appeal process, filing and completing applications for exemptions/special valuations, protest forms, and information on Property Tax Code legislation guidelines and deadlines. Performs related work as required.

Requirements

  • Considerable knowledge of administrative or office practices, equipment and materials;
  • Considerable knowledge of appraisal office organization;
  • Knowledge of methods and procedures used in property appraisal;
  • Knowledge of state and local laws relating to property appraisal;
  • Knowledge of title searching and abstract work;
  • Some knowledge of arithmetical methods and applications;
  • Some knowledge of data processing principles and applications;
  • Skill in the application of appraisal regulations and office procedures;
  • Skill in the use of a variety of office equipment;
  • Ability to exercise judgment within the assigned function;
  • Ability to interpret policy and procedures;
  • Ability to interpret abstracts and deeds;
  • Ability to maintain records and prepare reports;
  • Ability to explain situations clearly and concisely;
  • Ability to follow and maintain procedures in concert with office operations;
  • Ability to obtain and compile data, communicate effectively, both verbal and written;
  • Ability to establish and maintain relationships with employees and the public.
  • Completion of high school or equivalent and three years related experience; any equivalent combination of acceptable training and experience at the discretion of the Executive Director/Chief Appraiser.

Nice To Haves

  • Bilingual English/Spanish preferred.
  • Possession of a valid Driver’s license and current valid personal auto insurance is preferred and in some positions, required.

Responsibilities

  • Maintains a current file system of records, deeds and legal descriptions;
  • Renders assistance to property owners and provides information within the scope of knowledge or refers to an employee of higher classification;
  • Meets and deals with the public and other employees in situations requiring professionalism, discretion, and courtesy;
  • Performs clerical work in searching and investigating information contained in files or books, inserting additional data on file records or books, preparing reports and keeping files current may require making calculations and supplying verbal or written information from file data;
  • Classifies data when classification is not readily discernible;
  • May input data using a scanner;
  • May photograph records, scan, and retrieve, data electronically accessible by use of various devices;
  • Receives and processes renditions and/or exemptions in person, by mail, or electronically;
  • Compiles information for appraisers;
  • Reports and assists in consolidation and presentation of data;
  • Posts and records data collected by field personnel as required;
  • Verifies changes made by various modes of data collection;
  • Processes correspondence, forms, and other reports from copy and rough drafts;
  • Verifies sales and tax agent information;
  • Processes protests filed by property owners for appeals process;
  • Performs complex checking, proofreading, and coding;
  • Operates a variety of office equipment including calculators, multi-functional print/copy machines, and multi-line telephone equipment;
  • Uses interpersonal communication skills to work productively and professionally with others and the public;
  • Maintains a positive attitude and professional demeanor in all situations;
  • Demonstrates regular and reliable attendance;
  • Performs other related duties, as may be assigned to commensurate with the position;
  • Performs other duties as assigned by the Executive Director/Chief Appraiser.

Benefits

  • Competitive pay
  • Paid vacation leave
  • Paid sick leave
  • Fifteen (15) paid holidays annually
  • Medical, dental, and vision insurance
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Short and Long term disability insurance
  • Free Employee Assistance Program (EAP)
  • Social Security contributions
  • Participation in the Texas County & District Retirement System (TCDRS) with employer matching funds
  • Optional 457(b) deferred compensation retirement savings plan
  • Professional development and training opportunities
  • Certification and continuing education support
  • Wellness and employee recognition programs
  • Career growth and advancement opportunities
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