Administrative Specialist 2

SPHS GROUP•Washington, PA

18h•Onsite

About The Position

Provide personal administrative support to management and the agency through conducting and organizing administrative duties and activities including facilitating communications within the office. Develop and implement procedures to optimize, expedite, and manage the flow of technical work through the office, routinely using specialized professional terminology and administrative procedures. Serves as sole office staff person for field office, or the lead office staff person providing primary operations support for multiple components of an agency, or a corporate-wide fee–for–service. Creates and edits documents that are necessary for completing assignments, primarily responsible for the overall accuracy of the document and initiation of related processes and procedures. Serves as a program/agency liaison with internal and external contacts and is responsible for explaining program/agency services and what is required to render services, and directs the individual group to the appropriate resources. Assist in maintaining schedules and calendars, arranging, and confirming appointments. Respond to incoming emails, process mail, and other materials. Assist in maintaining documentation, databases, and prioritizing workloads. Communicate verbally and in writing to answer inquiries and provide information. Manage and order office supplies. Adheres to all policies, laws, regulations, and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.

Requirements

Minimum of five years’ experience or three years’ experience as a Secretary 1 or the equivalent combination of skills, experience & education may be considered at the discretion of the Agency.
Demonstrated ability and skill using computer software and word processing equipment.
Demonstrated knowledge of elementary accounting procedures and terminology.
Excellent communication, customer service, and relationship-building skills.
Must be well-organized, detail-oriented, and have excellent time management skills.
Must successfully obtain Criminal History Clearance from the PA State Police, Child Abuse Clearance from the PA Department of Human Services, and FBI Fingerprint Clearances.
Must not be excluded from participation in Medicare, Medicaid, or any other federal healthcare program.

Responsibilities

Provide personal administrative support to management and the agency.
Conduct and organize administrative duties and activities.
Facilitate communications within the office.
Develop and implement procedures to optimize, expedite, and manage the flow of technical work through the office.
Create and edit documents necessary for completing assignments.
Serve as a program/agency liaison with internal and external contacts.
Explain program/agency services and requirements.
Direct individuals or groups to appropriate resources.
Assist in maintaining schedules and calendars.
Arrange and confirm appointments.
Respond to incoming emails, process mail, and other materials.
Assist in maintaining documentation and databases.
Prioritize workloads.
Communicate verbally and in writing to answer inquiries and provide information.
Manage and order office supplies.
Adhere to all policies, laws, regulations, and codes of ethics and confidentiality.