Administrative Spec II

University of Florida • Gainesville, FL

1d • Onsite

About The Position

The Administrative Spec II serves as a customer service liaison for the department’s Front Office, processing service requests according to standard operating procedures. The role answers phones, greets visitors, responds to questions about department policies, and directs and educates customers.

The position is responsible for animal procurement, including processing orders submitted by UF researchers and ensuring that orders comply with research protocol limits. It also processes division PCard charges and purchase order and invoice payments using UF’s financial system and the department’s internal expense and budget tracking subsystem.

The role processes revenue collections and transfers for UF Research Center internal billing through UF’s financial system and the department’s internal subsystem to keep accounts receivable data current. It maintains and manages databases for protocol tracking, census management, and facility access, including reviewing and granting facility access. Other duties may be assigned.

This is a time-limited, non-remote position located on the University of Florida main campus in Gainesville, Florida. A criminal background check is required.

Requirements

• Bachelor’s degree and three years of relevant experience, or an equivalent combination of education and experience.

Nice To Haves

• Bachelor’s degree is preferred.
• Knowledge of sponsored research administration and compliance processes.
• Experience working with faculty, Deans, Directors, Department Chairs, University administration, and regulators.
• Knowledge of computers and relevant programs, including Word, Excel, PowerPoint, and Visio.
• Ability to use and maintain databases and websites.
• Ability to work independently with minimum supervision and function as a team member.
• Ability to plan, organize, prioritize, and coordinate work assignments and exercise initiative.
• Ability to manage workflow and processes.
• Effective verbal and written communication skills, including the ability to write and edit reports, meeting minutes, and other documents.
• Excellent interpersonal skills and customer service orientation.

Responsibilities

• Serve as a customer service liaison for the department’s Front Office.
• Process service requests according to standard operating procedures, answer phones, and greet visitors.
• Answer questions about department policies and direct and educate customers.
• Process animal orders submitted by UF researchers and ensure orders comply with research protocol limits.
• Process division PCard charges and purchase order and invoice payments using UF’s financial system and the department’s internal expense and budget tracking subsystem.
• Process revenue collections and transfers for UF Research Center internal billing to maintain current accounts receivable data.
• Maintain and manage databases for protocol tracking, census management, and facility access.
• Review and grant facility access.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level