Administrative Spec II

University of Florida • Gainesville, FL

1d • Onsite

About The Position

Serves as a customer service liaison for the department’s Front Office by processing service requests according to standard operating procedures, answering phones, greeting visitors, and responding to questions about department policies. Directs and educates customers.

Responsible for Animal Procurement, including processing orders submitted by UF researchers and ensuring animal orders comply with research protocol limits. Processes the division’s PCard charges and PO/Invoice payments using UF’s financial system and the department’s internal expense and budget tracking subsystem. Processes revenue collections and transfers for UF Research center internal billing to maintain current accounts receivable data.

Maintains and manages databases for protocol tracking, census management, and facility access, including reviewing and granting facility access. Performs other duties as assigned. This is a time-limited, non-remote position located on the University of Florida main campus in Gainesville, Florida. A criminal background check is required.

Requirements

• Bachelor’s degree and three years of relevant experience, or an equivalent combination of education and experience.

Nice To Haves

• Bachelor’s degree is preferred.
• Knowledge of sponsored research administration and compliance processes.
• Experience working with faculty, Deans, Directors, Department Chairs, University administration, and regulators.
• Knowledge of computers and relevant programs, including Word, Excel, PowerPoint, and Visio.
• Ability to use and maintain databases and websites.
• Ability to work independently with minimum supervision and function as a member of a team.
• Ability to plan, organize, prioritize, and coordinate work assignments and exercise initiative.
• Ability to manage workflow and processes.
• Effective verbal and written communication skills, including the ability to write and edit reports, meeting minutes, and other documents.
• Excellent interpersonal skills and customer service orientation.

Responsibilities

• Serve as a customer service liaison for the department’s Front Office.
• Process service requests according to standard operating procedures, answer phones, and greet visitors.
• Field questions about department policies and direct and educate customers.
• Process animal orders submitted by UF researchers and ensure orders comply with research protocol limits.
• Process division PCard charges and PO/Invoice payments using UF’s financial system and the department’s internal expense and budget tracking subsystem.
• Process revenue collections and transfers for UF Research center internal billing to maintain up-to-date accounts receivable data.
• Maintain and manage databases for protocol tracking, census management, and facility access.
• Review and grant facility access.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level