Administrative Services Representative

Best Western Hotels & Resorts • Phoenix, AZ

10d • Onsite

About The Position

Join BWH Hotels – Where Passion Meets Purpose At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry. Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

Requirements

• Minimum qualifications include a high school diploma and 0 to 18 months of related experience, preferably in a large mailroom or building services environment.
• Basic knowledge of mailroom operations, shipping/receiving procedures, and postal regulations.
• Strong organizational skills with the ability to manage multiple tasks and meet delivery schedules.
• Ability to operate standard office equipment such as postage meters, copiers, and scanners.
• Effective communication skills, both verbal and written, for interacting with internal staff and external vendors.
• Basic computer skills, including familiarity with email and inventory tracking systems.
• Ability to lift a minimum of 50 lbs.
• Valid driver’s license, serviceable automobile, and proof of insurance.

Responsibilities

• Receives, sorts, and distributes incoming mail and packages; collects and processes outgoing mail in accordance with postal regulations.
• Assists with mass mailings and fulfillment requests, ensuring accuracy and timely completion.
• Delivers materials such as mail, supplies, and files between company facilities, off-site storage, and other designated locations.
• Supports shipping and receiving functions by verifying deliveries, routing materials, and maintaining inventory of stock items.
• Maintains accurate records of mailroom activities and delivery logs.
• Ensures a clean, organized, and safe work environment in compliance with departmental standards.
• Order meals and supplies for the employee lunch program, ensuring timely and accurate deliveries.
• Support the Board of Directors and the executive committee with requested food and beverage services for meetings and events.
• Assists with special projects and other duties as assigned by management

Benefits

• Medical/Dental/Vision available day one
• Vacation/Sick- accruals start day one
• Paid company holidays and personal holidays to celebrate what’s important to you
• 401K - company contribution and match (U.S.)
• Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
• Employee discounts/hotel discounts
• Free financial and health wellness programs
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED