Administrative Representative - Health & Human Services
About The Position
Are you looking for a meaningful role that helps improve the lives of County residents needing assistance? As an Administrative Representative in our Health & Human Services (HHS) department, you'll be the welcoming face and steady voice that is the first point of contact in our office. Under the direction of the HHS Office Manager, the HHS Administrative Representative is responsible for the HHS front desk by screening and directing callers and face-to-face customers to appropriate staff/units. The HHS Administrative Representative must possess excellent customer service skills while multi-tasking. This position handles sensitive, highly confidential information. This position provides support to external customers by copying, prepping/scanning/indexing many types of documents. The HHS Administrative Representative is also responsible for providing clerical support to internal customers by processing mail, copying documents, send/receive faxes, and prepping/scanning/indexing many types of documents, and maintaining and updating various department records, forms, manuals, brochures or informational packets. This position also performs varied administrative duties, including creating and maintaining departmental spreadsheets and other relevant files. This position will work onsite at the Chaska Government Center Monday - Friday from 8:00 a.m. - 4:30 p.m.
Requirements
- High school diploma or GED and 2 years of clerical/customer service or related work experience
- Associates Degree and 1 year of clerical/customer service or related work experience
Responsibilities
- Direct callers and walk-in customers to appropriate parties or units within the agency.
- Prepares, scans and indexes documents for various units within the agency.
- Performs and conducts various record management and record maintenance functions for the agency.
- Opens, sorts and distributes all incoming mail and faxes for the agency. Delivers outgoing mail to the County mail room.
- Maintains agency forms, informational packets and agency supplies.
- Operates and troubleshoots office equipment.
- Maintains a safe and functional environment for staff and customers.
- Performs other comparable duties of a like or similar nature as assigned.
Benefits
- affordable health insurance
- comprehensive dental insurance
- a pension plan through Public Employees Retirement Association (PERA)
- 12 paid holidays
- generous paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
