Human Services Licensing Representative

Commonwealth of Pennsylvania*Home Headquartered, PA
Hybrid

About The Position

This position helps ensure that community service providers follow the rules and standards that keep people safe and supported. The role involves inspections, investigations, and guidance for providers across the region. As a Human Services Licensing Representative, you will perform the following duties: Inspection Preparation: Review prior inspection materials and available system data to plan upcoming inspections. Conduct Inspections: Examine community programs to measure compliance with regulations for various service settings. Summaries and Reports: Prepare licensing summaries that describe findings and identify areas of non compliance. Licensure Review: Evaluate plans of correction and recommend approval or denial of provider licensure. Provider Guidance: Offer direction to providers to help them understand and correct noncompliant practices. Complaint Investigation: Investigate complaints received about community service providers and report findings.

Requirements

  • Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor’s degree; or An equivalent combination of experience and training.
  • Must reside in or be willing to relocate to the Southeast Region (which includes Bucks, Chester, Delaware, Montgomery and Philadelphia counties) by the time of hire.
  • Must meet the PA residency requirement.
  • Must be able to perform essential job functions.

Responsibilities

  • Review prior inspection materials and available system data to plan upcoming inspections
  • Examine community programs to measure compliance with regulations for various service settings
  • Prepare licensing summaries that describe findings and identify areas of non compliance
  • Evaluate plans of correction and recommend approval or denial of provider licensure
  • Offer direction to providers to help them understand and correct noncompliant practices
  • Investigate complaints received about community service providers and report findings
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