Administrative Services Officer 2

Arizona Department of Administration • Phoenix, AZ

3d • $55,000 - $65,000 • Hybrid

About The Position

The Administrative Officer 2 (Regulatory Multi-Specialist 2) coordinates and supports operations across all sections of the Regulatory Divisions, ensuring efficient and compliant regulatory processes. This role performs complex regulatory work to assess applicant compliance with state laws, Tribal/State Compacts, and Event Wagering and Fantasy Sports regulations in support of licensure activities. The position also maintains critical regulatory databases and ensures the Division consistently adheres to all applicable statutes, regulations, procedures, and regulatory requirements. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Requirements

• Proficient in Microsoft Word and Excel.
• Database entry, cash handling, filing and basic accounting functions.
• Skills in organization and customer service are needed.
• Professional telephone etiquette.
• Excellent verbal and written communication skills.
• Complete assignments in a timely manner.
• Ability to communicate clearly and effectively with the direct chain of command to keep them fully informed of all activities within the Boxing and Mixed Martial Arts Commission.
• Maintain confidential files and records
• Ability to work in a stressful environment.
• Able to establish and maintain effective work relationships.
• Must possess a valid Arizona driver's license.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Responsibilities

• Coordinates administrative, operational, and program support functions for the Regulatory Deputy Director/Racing Director and Assistant Director/Boxing & MMA Executive Director, serving as the liaison for internal and external stakeholders on complex and confidential matters, including administrative hearings and operational improvements.
• Travels to Boxing and MMA events throughout the state to support weigh-ins, live events, administer licensing, maintain control of records, and serve as the official scorekeeper. Prepares Commission meeting materials, coordinates conference calls, and supports leadership with travel, payroll, and reimbursement processing. May assume higher-level duties to ensure continuity of Commission operations.
• Conducts end-to-end licensing operations across Boxing & MMA, horse racing, and gaming, including application intake, renewals, fingerprint processing, and statewide license issuance, while ensuring regulatory compliance and timely stakeholder response.
• Performs integrated financial and data management by reconciling licensing fees, balancing daily transactions, processing deposits and tax levies, and maintaining accurate records across departmental databases, while supporting Racing Breeders Awards and County Fair race meet administration.
• Provides Gaming licensure support by processing applications, fingerprints, investigative documents, billing, and record maintenance, while ensuring fingerprint quality and compliance with Department of Public Safety requirements for criminal history checks.
• Serves as a regulatory liaison across divisions and external jurisdictions, facilitating communication, responding to information requests, and ensuring compliance with statutes, compacts, and regulations while monitoring regulatory changes and supporting operational standards development.
• Other duties as assigned as related to the position (typically 5% - 10%)

Benefits

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed