SFO- Administrative Services Manager

Airport Minority Advisory Council•Sf, CA

About The Position

The Administrative Services Manager, under general supervision, oversees the Revenue Development & Management (RDM) administrative team, delivering customer service, resolving challenges, and providing business support to management and staff. The role manages administrative functions for more than 450 lease and contract agreements, prepares and manages Commission and Board of Supervisors submissions, and handles internal and external written communications. It also performs analytical work and manages accounts receivable, insurance, and security deposits. The manager oversees Airport concessions leasing documents and processes, coordinates official submissions, manages calendars and workflows, and leads complex business projects such as lease modifications, term changes, and communications to concession tenants. The role also manages a professional-services contract for research and analytical services, develops and monitors the department's expense budget, and serves as liaison with the airport finance department. Additional duties include supervising the Administration team, overseeing records and information requests, monitoring tenant insurance and deposits, conducting annual adjustments and risk assessments, and supporting the RDM Director and Assistant Director.

Requirements

Baccalaureate degree from an accredited college or university.
Four years of professional administrative or management experience that includes budget development, contract and financial administration, and personnel administration.
Two years of the qualifying experience must include supervisory experience.
Meet the minimum qualifications by the final filing date.
Obtain and maintain required security clearance for employment with the San Francisco Airport Commission; the process includes a criminal history check, FBI fingerprints, and a Security Threat Assessment. Drug/alcohol screening may also be required.

Nice To Haves

Excellent organizational and time-management skills.
Ability to prioritize workload and carry out responsibilities in a busy environment.
Intermediate-level Excel skills and experience working with complex spreadsheets.
Strong analytical and communication skills.
Experience working in public transportation, airports, or the aviation industry.
Ability to work well with a diverse workforce.

Responsibilities

Develop Airport concessions leasing, including preparing, reviewing, and distributing RFPs, RFBs, RFIs, leases, permits, contracts, amendments, assignments, transfers, and correspondence.
Coordinate and finalize Commission and Board of Supervisors submissions.
Manage department calendars, timelines, and workflows to meet critical deadlines.
Develop and administer complex business projects, including lease modifications, term changes, and mass communications to Airport concession tenants.
Manage a multi-year professional services contract for ad hoc research and analytical services related to airport commercial leasing.
Develop and monitor the department's annual expense budget.
Liaise with the airport finance department on fiscal activities, including budget requests and transfers.
Manage front-desk operations and office efficiency by organizing, directing, and supervising the Administration team's daily activities.
Coordinate and respond to information requests and manage departmental records, including public Sunshine Requests, lease deposits, insurance requirements, and concession activity reporting.
Maintain and monitor tenant insurance and deposit requirements.
Perform annual insurance and deposit adjustments and conduct risk assessments as needed.
Supervise and train an administrative team.
Provide administrative support to the RDM Director and Assistant Director as required.
Perform other duties outlined in the 1827 job classification specification.