Administrative Services Coordinator

Mitchell Companies•Shannon, MS

3h•Onsite

About The Position

Be the hub that keeps our office running smoothly. At Mitchell Companies, every successful operation starts with strong organizational support. As an Administrative Services Coordinator, you'll be at the center of our daily operations - serving as the first point of contact for customers and visitors while supporting our Sales, Operations, and Finance teams. This role is ideal for someone who enjoys variety in their day, thrives in a fast-paced environment, and takes pride in keeping people, processes, and information organized. If you're a highly organized problem-solver who enjoys helping others and making an impact behind the scenes, we'd love to meet you.

Requirements

Strong customer service and interpersonal skills
Excellent verbal and written communication abilities
Exceptional organizational skills and attention to detail
Ability to prioritize multiple tasks and adapt to changing priorities
Strong critical thinking and problem-solving skills
Ability to build positive working relationships across departments
High level of professionalism and discretion when handling confidential information
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
High school diploma or equivalent required
Valid driver's license required

Nice To Haves

Previous administrative, customer service, accounting, or office support experience preferred
Experience supporting multiple departments is a plus

Responsibilities

Answer incoming phone calls professionally and route inquiries to the appropriate team members
Welcome customers and visitors in a friendly, professional manner
Assist customers with product orders or direct them to the appropriate department
Serve as a positive and helpful first impression of Mitchell Companies
Provide administrative support to the Sales and Operations teams
Respond to requests from management and support cross-functional projects
Coordinate communication between departments and team members
Manage conference room scheduling and ensure meeting spaces are organized and ready for use
Order and maintain office supplies and promotional products inventory
Assist with additional projects and administrative duties as assigned
Process and post customer payments accurately and timely
Reconcile route tickets and sales activity from the previous day
Complete daily close-out activities by established deadlines
Generate and distribute sales reports as needed
Maintain accurate route, driver, and sales personnel information
Update customer records, including sales tax documentation
Process tax exemption notices and communicate updates to relevant teams
Assign and track employee training modules each month
Maintain training records and identify gaps for department leaders
Help ensure employees stay current on required training programs