Administrative Services Coordinator II

State of Vermont • Waterbury, VT

2d • Hybrid

About The Position

The Administrative Services & Operations Team at DVHA is currently seeking an experienced dynamic administrative professional to join our team. This role offers a Monday-Friday schedule, a supportive work environment, 12 paid state holidays, and a robust benefits package. The primary function of the Administrative Services Coordinator II role is to work within a team of administrative professionals to provide executive-level customer service support for the department. This requires a high degree of confidentiality and the ability to work well under pressure with various competing priorities. The ideal candidate will have strong communication, organization, and attention to detail.

Requirements

• Excellent communication skills utilizing diverse modes of communication that convey clear and concise understanding to various audiences
• Ability to hold self and others accountable to meet commitments and shared goals
• Strong customer focus through building relationships and providing customer-centric solutions
• Subject matter expert in MS office, particularly Teams, OneDrive, Excel, Visio and SharePoint
• Strong attention to detail.
• High School diploma or equivalent AND three (3) years or more of experience providing administrative-level support to a business or organization.
• OR One year of full-time college level study in accounting, business or public administration, office administration or a related field AND two (2) years or more of experience providing administrative-level support to a business or organization.
• OR Two years of full-time college level study OR an associate's degree or higher in accounting, business or public administration, office administration or a related field AND one (1) year or more of experience providing administrative-level support to a business or organization.
• OR Three years or more of full-time college level study OR a bachelor's degree in accounting, business or public administration, office administration or a related field.
• OR One (1) year or more of experience as an Administrative Services Coordinator I with the State of Vermont.
• Only administrative work experience is qualifying. Administrative support includes those functions which keep the organization running or provide the resources for others to provide the programmatic work (e.g., accounting, budget management, grant administration, finance, human resources, payroll, purchasing, or space management).

Nice To Haves

• For some positions experience working with the VISION system (VISION is the State of Vermont PeopleSoft financial management system) may be required.

Responsibilities

• Onboarding/Offboarding staff.
• Workstation Set Up and maintain equipment.
• Technology Support: Configuring VOIP phones, fax services and soft clients.
• Badge and Cellphone Management
• Copier Management
• Maintaining key documents for the department such as tracking sheets, floor plans and organization charts.
• Distributing communications involving onboarding, offboarding announcements,
• Processing mail
• Answering main phone line and transferring calls to appropriate contacts
• Entering help-desk tickets and user account requests
• TEMP Invoice Review and Tracking
• LINC Coordinator

Benefits

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 12 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED