Administrative Secretary

SUNNY GLEN CHILDRENS HOME INC•Brownsville, TX

2d•Onsite

About The Position

The Administrative Secretary provides administrative support to ensure efficient office operations and supports managers and employees with organization and communication tasks. The role handles confidential and time-sensitive materials and requires accurate, timely, high-quality completion of administrative duties. It involves communicating by phone, email, and in person; organizing office processes; and using experience and judgment to plan and accomplish work. The position is based at SGCH New Tomorrow Resiliency Center in Brownsville, Texas, is full-time, and works a day shift. The employee will integrate Sunny Glen’s Core Values into daily operations and provide services in accordance with applicable professional standards, ethics, and Sunny Glen Children’s Home’s quality standards. The position is non-exempt. Sunny Glen is an Equal Opportunity Employer and bases employment decisions on qualifications, merit, and business needs. The work environment is usually loud, and the employee must be able to function in a noisy setting. The employee is occasionally exposed to outside weather conditions. Physical demands include standing and walking regularly; occasional sitting, climbing or balancing; and regularly exerting up to 25 pounds of force. The role may occasionally require restraining a youth weighing up to 200 pounds, and requires frequent visual and auditory supervision of multiple children, multitasking, quick decision-making, and balancing mental toughness with compassion.

Requirements

Must be at least 21 years of age.
Must be bilingual in English and Spanish.
At least one year of clerical, secretarial, or office experience.
High school diploma or equivalent; or college degree, as stated in the posting.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence; strong communication skills.
Valid Texas Driver’s License.
A record of tuberculosis screening showing the employee is free of contagious TB.
Ability to perform the essential duties with reasonable accommodation where applicable.
Ability to regularly stand and walk; stoop, kneel, crouch, or crawl; and talk or hear. Ability to frequently use hands to finger, handle, or feel and reach with hands and arms; occasionally sit, climb or balance, and taste or smell.
Ability to regularly exert up to 25 pounds of force and occasionally perform a restraint on a youth weighing up to 200 pounds.
Ability to frequently maintain visual and auditory supervision of multiple children, make quick decisions, tolerate frustration, multitask, and balance mental toughness with compassion.
Demonstrated competencies including communication, cooperation, teamwork, problem-solving, adaptability, dependability, initiative, judgment, quality, and attention to safety and organizational procedures.

Responsibilities

Answer and direct phone calls; reply to email, telephone, and in-person inquiries; and pass calls on as appropriate.
Organize and schedule meetings and appointments, maintain contact lists, and manage staff appointments.
Produce and distribute correspondence, memos, letters, faxes, and forms; prepare reports; take dictation; and research and create presentations.
Develop and maintain filing systems, including computer and manual records; carry out filing, typing, copying, binding, and scanning.
Order office supplies, maintain inventory, anticipate supply needs, place and expedite orders, and verify receipt of supplies.
Provide general support and information to visitors and callers; cover the reception desk when required; and greet and assist office visitors.
Maintain confidential and time-sensitive information appropriately.
Ensure office equipment operates by completing preventive maintenance requirements, arranging repairs, maintaining equipment inventories, and evaluating equipment and techniques.
Coordinate office procedures, develop and update administrative systems to improve efficiency, resolve administrative problems, and receive, sort, and distribute mail.
Photocopy and print documents for colleagues.
Maintain professional and technical knowledge through workshops, publications, professional networks, and professional societies.
Contribute to team efforts and accomplish related duties as needed.
Observe safety and security procedures and use equipment and materials properly.