Administrative Secretary

Saginaw Valley State University•Lexington, MA

1d•$21•Onsite

About The Position

Provide secretarial and administrative support to the Office of Academic Advisement and coordinate day-to-day office operations for the department.

Requirements

High School Diploma or equivalent, and additional education, training or certification in a related field.
Three years of job-related clerical experience, preferably in higher education, including excellent spelling, grammar, punctuation, basic math skills and oral and written communication skills.
Demonstrated customer service skills and interpersonal skills to interface with faculty, staff, students, and the general public.
Personal computer proficiency (Microsoft Office Suite) and ability to learn specialized software programs and Student Information Systems.
Ability to work cooperatively and communicate professionally with faculty, staff, students, and the general public.
Experience and ability to positively interact with all members of the campus community.
Ability to work independently with minimal supervision and accept direction from multiple and diverse staff/faculty members.
Ability to organize, prioritize, and expedite workload, working under occasional time pressure.
Ability to occasionally handle differing, non-routine work situations and problems by exercising independent judgement and initiative.
Ability to maintain confidentiality of files and records.
Ability to learn technical/discipline-specific terminology.
Ability to perform the essential duties of the position with or without accommodation.

Nice To Haves

preferably in higher education

Responsibilities

Provide secretarial support to the department, including: preparing reports and publications; scheduling appointments and meetings; answering telephones, providing information, greeting visitors, ascertaining the nature of the request, ; and making arrangements for appointments, meetings, facilities, and travel.
Coordinate all prospective student inquiries made by mail, phone, e-mail and in-person. Work with Microsoft Teams, and Microsoft Bookings to set up and confirm appointments.
Maintain data using word processing and database software; maintain and process computer information.
Prepare, update and maintain student academic records for advising appointments.
Provide departmental administrative support, including: assisting in the coordination of departmental projects and programs; assisting with the development and design of promotional campaigns and other materials.
Perform basic clerical duties including opening and routing incoming mail, preparing outgoing mail, including bulk mailings; ordering supplies and monitoring email and faxes.
Maintain and update curriculum guides and other resource materials.
Maintain the security and confidentiality of grades, transcripts, and other student records in accordance with FERPA regulations.
Responsible for generating monthly reports for the Academic Advisement Center.
Assist the Director in monitoring student employment hours and process related forms and reports, such as timecards.
Perform other duties as assigned.
Assist with the supervision of student employees, including interviewing, selecting, training, scheduling and evaluating.