Administrative Secretary

Saginaw Valley State UniversityLexington, MA
Onsite

About The Position

Provide secretarial support and assistance for the Gerstacker Learning Commons. Duties include greeting visitors, answering phones, providing basic clerical support such as typing, data entry, sorting packages, preparing printed materials, maintaining files, and ordering office supplies. The role also involves assisting with scheduling service for office equipment, supporting copy machine users, processing and manipulating data on a personal computer, serving as a liaison with students, staff, and visitors when directors are away, and maintaining confidentiality of departmental files and records. Backup assistance for co-workers and other assigned duties are also part of the role.

Requirements

  • High School Diploma or equivalent.
  • Two years of job-related clerical experience.
  • Strong oral, written, telephone, and interpersonal communication skills.
  • Excellent spelling, grammar, punctuation, and basic math skills.
  • Demonstrated customer service orientated attitude.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and possess the ability to learn new or specialized software quickly.
  • Ability to work cooperatively and communicate professionally with faculty, staff, students, and the general public.
  • Experience and ability to positively interact with all members of the campus community.
  • Ability to work independently or as a member of a team, with minimal supervision.
  • Ability to organize and prioritize daily activities and expedite workload under occasional time pressure.
  • Ability to handle differing, non-routine work situations based on standard procedures and policies.
  • Ability to maintain confidentiality of files and records.
  • Ability to learn technical/discipline specific terminology.
  • Ability to perform the essential duties of the position with or without accommodation.

Nice To Haves

  • Additional education, training or certification in related area.
  • Previous clerical experience in higher education or tutoring services.

Responsibilities

  • Greet visitors and answer the phone with a satisfactory level of customer service, ascertaining the nature of the request, provide information and direct visitors/callers to the appropriate person or department/office.
  • Provide basic secretary clerical support, which may include typing/data entry, sorting and delivering packages, preparing printed materials, maintaining files, and ordering office supplies, etc.
  • Assist with scheduling service for office equipment and supporting copy machine users as needed.
  • Process, maintain, and manipulate data on a personal computer.
  • Serve as a liaison with students, staff, and visitors when the Directors are away from their offices.
  • Maintain confidentiality of departmental files and records.
  • Provide backup assistance for co-workers when necessary or requested.
  • Perform other duties as assigned.

Benefits

  • Excellent retirement package and employee benefits.
  • Professional development to support and grow employees.
  • Prioritizing the health and well-being of our employees through programs and gym memberships.
  • Rewarding and recognizing employees' achievements.
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