Administrative Receptionist

Presbyterian Homes & Services•Spring Park, MN

8d•$20 - $23•Onsite

About The Position

Presbyterian Homes & Services - Lake Minnetonka Shores - is seeking an Administrative Receptionist for its team. The Receptionist reports to the Office Manager or designated Quality Service Team member on site. The Receptionist also takes work direction from the Campus Administrator, Marketing, Resident Services Director and other departments as assigned. This role is responsible for providing excellent customer service and public relations needed for quality care and services to all customers. In addition to answering and transferring all incoming telephone calls in a courteous and professional manner, serving as an information resource, this role will be responsible for entering ancillary resident charges into the electronic resident billing system, running monthly statements, and may be responsible for mailing statements to residents and may be responsible for receiving payments, applying cash in the billing system and preparing bank deposits. Additionally, the role may perform a variety of administrative duties as assigned.

Requirements

High school graduate preferred.
Excellent interpersonal, communication, and organizational skills.
Experience with various office equipment such as copy machines, multi-line phones, postage meter, fax machines, etc.
Demonstrated computer proficiency and experience in various programs including Microsoft Outlook, Excel, Publisher and Word is desired.
Demonstrated compatibility with PHS's mission and operating philosophies.
Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Nice To Haves

12 months work as a receptionist or other office clerical/administration is desired.
Bookkeeping/accounting experience, preferred.

Responsibilities

Providing excellent customer service and public relations.
Answering and transferring all incoming telephone calls in a courteous and professional manner.
Serving as an information resource.
Entering ancillary resident charges into the electronic resident billing system.
Running monthly statements.
Mailing statements to residents.
Receiving payments, applying cash in the billing system and preparing bank deposits.
Performing a variety of administrative duties as assigned.