Administrative Receptionist

Howden • Miami, FL

4d • $65,000 - $70,000 • Onsite

About The Position

We are seeking a detail-oriented Receptionist for our Miami office. The Receptionist serves as the first point of contact for the office, playing a key role in creating a welcoming, professional experience for clients, visitors, and internal teams. This role offers an excellent opportunity for growth and exposure to the insurance industry, serving as a potential stepping stone to other administrative, operations, or client service positions within the organization.

Requirements

• Proven experience in a receptionist, front office or similar role, preferably in a corporate environment.
• Strong communication skills, both written and verbal, with the ability to interact professionally across teams and with vendors.
• Exceptional attention to detail.
• Ability to manage multiple priorities and handle ad-hoc requests in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other productivity tools.
• Organizational and problem-solving skills to ensure efficient workflow and timely completion of tasks.
• Flexibility and adaptability to support evolving business needs.
• Interest in learning the business and growing into future career opportunities within the organization.

Nice To Haves

• Experience working in an insurance brokerage environment preferred

Responsibilities

• Serve as the first point of contact for clients, visitors, carriers, and vendors, providing a welcoming and professional front office experience
• Greet and direct visitors, notify internal staff of arrivals, and ensure proper sign-in procedures are followed
• Answer, screen, and route incoming phone calls to the appropriate departments or team members
• Respond to general inquiries and direct clients to the appropriate internal resources or teams
• Maintain the reception area, conference rooms, and front office to ensure a clean, organized, and professional appearance
• Manage incoming and outgoing mail, packages, and courier deliveries
• Coordinate meeting room scheduling and assist with preparing meeting spaces as needed
• Support administrative tasks including document handling, filing, scanning, and data entry
• Assist with onboarding logistics for new hires and visitors, as requested
• Handle confidential client and policy-related information with discretion and professionalism
• Monitor office supplies and place replenishment requests when necessary
• Follow company policies and procedures, including compliance and privacy requirements

Benefits

• Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
• 401(k) retirement plan
• Flexible Paid Time Off and paid parental leave
• Life and Disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed