Administrative & Purchasing Coordinator

Goodridge USA•Mooresville, NC

About The Position

The Administrative & Purchasing Coordinator provides administrative, customer-facing, and purchasing support to ensure the efficient operation of the Mooresville facility. The role serves as the first point of contact for visitors, customers, and suppliers and coordinates day-to-day office administration and purchasing activities, including purchase order administration, supplier communications, inventory inquiries, and order follow-up. The position works closely with Operations, Sales, Customer Service, Production, Shipping, and Accounting to maintain effective communication, support operational objectives, and provide strong internal and external customer service. The coordinator handles visitor and phone inquiries, maintains records and filing systems, performs accurate data entry, and supports general office operations. Purchasing duties include supporting purchase orders and requisitions, communicating with suppliers, monitoring and expediting orders, maintaining purchasing records, and helping ensure delivery and quality expectations are met. The role also researches inventory availability, communicates supply concerns to stakeholders, and identifies opportunities to improve administrative and purchasing processes.

Requirements

High school diploma or equivalent.
Minimum of 2–4 years of experience in an administrative, purchasing, customer service, or operations support role.
Strong verbal, written, and interpersonal communication skills.
Excellent organizational skills and strong attention to detail and accuracy.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong customer service orientation and professional telephone etiquette.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams.
Ability to analyze information, solve routine problems, and follow established procedures.
Working knowledge of purchasing terminology, inventory management concepts, and supplier coordination practices.
Demonstrated ability to build collaborative relationships with coworkers, customers, and suppliers.
Ability to maintain confidential information and exercise sound judgment.

Nice To Haves

Associate's degree in Business Administration, Supply Chain, Office Administration, or a related field.
Experience working in a manufacturing or industrial environment.
Experience with ERP/MRP systems.

Responsibilities

Serve as the primary point of contact for visitors, incoming phone calls, and general inquiries.
Welcome and assist guests, customers, suppliers, and employees professionally and courteously.
Direct inquiries to appropriate departments and personnel.
Provide basic order status, product availability, and company information, or coordinate responses through Customer Service.
Maintain organized filing systems and company records in accordance with retention guidelines.
Perform data entry and ensure information in company systems and databases is accurate.
Support day-to-day office operations and administrative activities.
Assist with creating, placing, and maintaining purchase orders based on MRP requirements and inventory demands.
Process requisitions for office supplies, production materials, and other business purchases.
Communicate with suppliers about order status, delivery schedules, pricing, and product availability.
Monitor open purchase orders and follow up on late shipments, backorders, and delivery concerns.
Expedite orders when needed to support production and customer delivery requirements.
Maintain accurate purchasing records and update systems in a timely manner.
Coordinate with suppliers to communicate and achieve priorities, quality expectations, and delivery commitments.
Collaborate with Operations, Sales, Customer Service, Production, Shipping, and Accounting to support business objectives.
Research inventory and stock availability for internal teams and customers.
Communicate delivery delays, supply issues, and purchasing concerns to appropriate stakeholders.
Identify opportunities to improve administrative and purchasing processes, efficiency, and customer service.
Perform other duties and special projects as assigned.