Administrative Program Specialist A

State of Louisiana • Baton Rouge, LA

5d

About The Position

The Division of Administrative Law (DAL) is Louisiana’s centralized administrative hearings panel, providing fair, prompt, and orderly adjudication for disputes between state agencies and the public. The Administrative Program Specialist A position is within the Health Section of DAL and is primarily responsible for coordinating and processing administrative hearings. This role requires a highly organized individual capable of managing a high-volume caseload, prioritizing competing deadlines, maintaining accurate case records, and providing exceptional customer service while ensuring compliance with applicable laws and regulations.

Requirements

• Three years of experience in administrative services; OR Six years of full-time work experience in any field; OR A bachelor's degree.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Nice To Haves

• Experience working for a judge or in a clerk of court’s office
• Experience working for an agency that conducts administrative hearings
• Experience in a legal setting (for example: a law firm)
• A paralegal certificate

Responsibilities

• Coordinate and schedule administrative hearings for the Louisiana Department of Health (LDH).
• Process administrative appeals and maintain accurate, confidential case records.
• Prepare and distribute hearing notices, subpoenas, decisions, and other legal documents.
• Manage hearing calendars and coordinate schedules with Administrative Law Judges, attorneys, and agency representatives.
• Monitor case processing to ensure compliance with federal and state regulations.
• Provide customer service and respond to inquiries regarding administrative hearings and case status.
• Assist with workflow coordination, staff training, and resolving case processing issues.
• Prepare cases for hearings, provide technical support during hearings, and assist with administrative appeals as needed.
• Perform other related duties and serve as backup for key Health Section functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level