Administrative Professional

Wright Tree Service•Bartonville, IL

1d•Onsite

About The Position

The Administrative Professional is responsible for providing day-to-day support and administrative assistance to the field operations team. This role involves providing excellent customer service, managing correspondence, generating reports, and assisting with general office duties. The position supports Wright's culture of safety and employee ownership and requires compliance with all company policies and applicable laws.

Requirements

High school diploma or equivalent.
Valid driver’s license with clean driving record, if driving a company-issued vehicle.
Experience with Microsoft Office Suite, Microsoft SharePoint, and Adobe Acrobat products utilizing the latest operating system.
Ability to travel and work in rugged terrain and inclement weather, as needed.
Demonstrate excellent customer service.
Communicate effectively with all levels of employees, vendors, and guests.
Ability to meet deadlines while working independently with minimal supervision.
Demonstrate attention to detail, flexibility, and self-motivated with the ability to multitask.
Ability to adapt to a dynamic, fast-paced, and ever-changing environment.
Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with employees and vendors.

Nice To Haves

Associate’s or Bachelor’s degree preferred.
Previous administrative experience or related professional work experience preferred.
Experience with data collection software is preferred.

Responsibilities

Provide excellent customer service to all levels of employees, vendors, and guests.
Exhibit polite and professional communication via phone, email, and mail.
Process invoices into internal systems and identify and correct timesheet errors.
Process and organize incoming work requests.
Read and respond to correspondence.
Develop and maintain strong working relationships with all levels of employees, customers, and outside vendors.
Assist with administrative tasks such as tracking, compiling information of interest, and project-related support.
Create and generate reports through internal systems for data analysis.
Manage and maintain assigned spreadsheets.
Assist with tracking and maintaining employee credentials to ensure compliance with customer, company and state requirements.
Assist with general office duties and provide administrative support, such as ordering office supplies, organizing office supplies, organizing supplies and equipment, dispersing mail, registration renewals, etc.
Support, actively participate, and act in accordance with Wright’s culture of safety and employee ownership.
Comply with applicable federal, state, and local laws, rules, and regulations; maintains knowledge of and follows all company policies and procedures.
Maintain regular and punctual attendance at work and meetings.
May require some outside travel.
During emergencies or natural disasters may be required to be on duty for the duration of the disaster.
May require fieldwork, which includes, but is not limited to, pole inspections, pole equipment identification, field mapping, and driving a company-issued vehicle.
May be called upon to assist with special operational projects and assume responsibility for the development, administration, and promotion of specific projects as required.