Administrative Professional 2 - 20062668

State of Ohio • Reynoldsburg, OH

10d • Onsite

About The Position

The Mission of the Ohio Department of Commerce is promoting prosperity by protecting what matters most. As the state’s chief regulator, the Department of Commerce impacts Ohioans every day. We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state. We ensure compliance through proactive outreach, education, and customer-focused service. Commerce is comprised of eight operating divisions and one standalone program that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and cannabis. Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans. The division of Industrial Compliance and its associated boards ensure Ohioans are safe in public buildings such as businesses, educational institutions and municipal buildings. This includes drafting and applying the Ohio Building Code; conducting appeal hearings; issuing variances to code requirements; licensing commercial contractors; inspecting boilers, elevators and bedding; and regulating ski tramways. The division has responsibility for portions of the Manufactured Homes Program, and licenses installers and parks. The division also oversees Ohio’s minimum wage, prevailing wage and minor labor law programs.

Requirements

• 18 mos. exp. or 18 mos. trg. in secretarial/administrative professional field.
• Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college.
• Or 6 mos. exp. as Administrative Professional 1, 16871.
• Or equivalent of Minimum Class Qualifications For Employment noted above.
• Applications must clearly indicate how the applicant meets the minimum qualification for the position.
• If you meet minimum qualification due to educational achievement, please submit a copy of your unofficial transcript(s) with your application.
• All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application.
• Please do not use “see resume” as a substitution for the completed application; assumptions will not be made.
• The final candidate selected for this position will be required to undergo a criminal background check as well as other investigative reviews.

Nice To Haves

• Job Skills: Administrative Support/Services

Responsibilities

• Provide phone, email, mail, and system based routine, and non-routine, direct customer service related to regulatory, permitting, invoicing, inspection, certification and fiscal and technical issues for internal and external customers.
• Work in internal database system (AMANDA) in conjunction with external submission system (IC Portal), process applications under our review purview and provide customer support related to those reviews ensuring compliance and accuracy.
• Work in cross functional team addressing needs of various programmatic areas to ensure legal and administrative requirements are met, and, working with peers and supervisor, correct issues of varying complexity when necessary.
• Assist with special projects as directed
• Other duties as assigned

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree