Event Services Administrative Oversight Manager - Licensing and Training

Allied Universal • Westminster, CA

17d

About The Position

Allied Universal Event Services is hiring an Administrative Oversight Manager to oversee licensing compliance, training compliance, operational audits, compliance reporting, and related administrative processes across the Event Services West Region, including California, Washington, Oregon, Nevada, Colorado, Wyoming, and Texas. The role supports operational leadership by ensuring employees meet licensing, training, contractual, and regulatory requirements while advancing operational excellence through reporting, auditing, and training initiatives.

The manager oversees security licensing programs, conducts compliance audits and personnel file reviews, delivers and coordinates training, monitors licensing and training metrics, and supports branches in meeting company standards, client contract requirements, and applicable regulations. The position also develops compliance reports and tools, supports operational readiness and special projects, and collaborates with operations, compliance, training, recruiting, and HR teams. Travel may be required to support branch audits, inspections, and training activities.

The role requires prior security-industry or event-security experience and a strong understanding of security officer licensing and training compliance. Compensation is $80,000–$86,000 per year, with a 10% bonus potential and an auto allowance of $135 per pay period.

Requirements

• Meet one of the following education and experience combinations: a bachelor's degree in a listed or related field and at least one year of relevant experience; an associate degree and at least three years of relevant experience; or a high school diploma or equivalent and at least four years of experience in compliance, operations, training, security, event services, human resources, or a related field.
• At least three years of experience in the security industry, contract security, event security, or another regulated industry.
• Experience supporting or administering security officer licensing, credentialing, or regulatory compliance programs.
• Experience conducting audits, inspections, personnel file reviews, or compliance assessments.
• Experience facilitating training, classroom instruction, or employee training initiatives.
• Experience preparing and analyzing reports using Microsoft Excel and other reporting platforms.
• Working knowledge of event security industry licensing and regulatory requirements.
• Experience managing multi-state licensing and compliance programs.
• Experience conducting personnel file and licensing audits and following up on corrective actions.
• Experience supporting training compliance, training administration, and regulatory reporting.
• Strong knowledge of security-industry compliance practices and licensing requirements.
• Ability to interpret and apply state licensing regulations, company policies, and contractual requirements.
• Strong organizational, administrative, verbal communication, and written communication skills.
• Ability to compile, analyze, and interpret data and reports, with strong attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines and exercise effective problem-solving and decision-making.
• Ability to conduct audits, inspections, and compliance reviews.
• Ability to present information and facilitate training for employees at all levels.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Ability to build effective working relationships across departments and locations.
• Ability to maintain confidentiality and exercise sound judgment.
• Willingness and ability to travel as needed for branch compliance audits, inspections, and training activities.

Nice To Haves

• Experience in event services, contract security, hospitality, staffing, or another highly regulated industry.
• Experience with workforce management systems, learning management systems (LMS), DOMO, or compliance reporting platforms.
• Ability to become certified as a Qualified Manager or Qualified Agent with state licensing agencies in the assigned territory.

Responsibilities

• Oversee individual security licensing and credentialing compliance programs across regional operations.
• Monitor and report branch-level licensing compliance using workforce tracking and reporting systems.
• Conduct personnel file reviews, licensing audits, and compliance inspections.
• Identify compliance deficiencies and partner with leaders to implement corrective action plans.
• Maintain compliance documentation, audit records, and supporting reports.
• Support quarterly operational compliance reviews and submissions to corporate compliance teams.
• Participate in contract compliance reviews and monitor adherence to client requirements and service standards.
• Monitor regulatory and operational compliance trends and recommend process improvements.
• Track employee licensing renewals, training requirements, and credential expirations.
• Serve as a resource on licensing and compliance requirements across multiple jurisdictions.
• Deliver instructor-led onboarding, compliance, licensing, operational, and skills-based training.
• Conduct applicable BSIS, TOPS, PILB, other state licensing-related, and company-required training programs.
• Coordinate, track, and audit required training assignments, certifications, and regulatory compliance requirements.
• Monitor training completion metrics and follow up with branches about overdue or deficient training.
• Support company-wide training initiatives and compliance programs, and conduct refresher, remedial, and compliance-focused training as needed.
• Develop, update, and distribute training materials, job aids, and operational guidance documents.
• Support branch and operational leaders with training questions, compliance requirements, and best practices.
• Attend operational meetings to communicate training, licensing, and compliance metrics.
• Maintain training records and ensure required documentation is retained and audit-ready.
• Create, maintain, and distribute compliance, licensing, training, and operational reports.
• Compile, analyze, and interpret data to support operational decisions and compliance initiatives.
• Develop reporting tools and dashboards to improve visibility into compliance and training performance.
• Support branch startup activities and operational readiness initiatives.
• Assist with special events and operational projects requiring administrative, compliance, or training support.
• Partner with operations, compliance, training, recruiting, and HR teams to improve processes and service delivery.
• Develop and implement administrative procedures to improve operational effectiveness and compliance outcomes.
• Prepare executive-level summaries and compliance reports for operational leadership.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company 401(k) plan, subject to eligibility requirements.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• 10% bonus potential.
• Auto allowance of $135 per pay period.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager