Adminstrative Operations Representative

National Interstate Corporation•Richfield, OH

14h•Onsite

About The Position

National Interstate is a member of Great American Insurance Group and is a leading commercial transportation insurer in the nation, offering risk financing solutions in all 50 states. They provide traditional insurance and alternative risk transfer programs, including group captive programs for niche markets. National Interstate is recognized as a multiple Northcoast 99 winner and a Cleveland Plain Dealer Top Workplace in Northeast Ohio. The company values integrity, transparency, fairness, accountability, empowerment, and collaboration. They aim to create an inclusive workplace where all employees feel empowered and can perform at their best. Since 1989, National Interstate has specialized in serving the insurance needs of the transportation industry, focusing on product design, loss control, and claim services. The company is looking for an Administrative Operations Representative to join their team in the Richfield, Ohio office.

Requirements

High School Diploma or equivalent.
Possesses organizational abilities to manage multiple tasks efficiently.
High attention to detail related to communications, scheduling, and recordkeeping.
Demonstrates working knowledge of business systems and applications and utilizes relevant equipment to perform job functions effectively.
Develops working knowledge of department operations, policies, and procedures.
Excellent interpersonal and communication skills.
Demonstrates interpersonal and communication skills.
Proven ability to handle confidential information with discretion.

Responsibilities

Participates in scanning documents and fulfilling print orders and document assembly requests.
Prepares and distributes incoming mail and processes outgoing mail.
Coordinates the procurement and organization of supplies.
Assists with scheduling and coordinating meetings and events.
May coordinate with catering services and set up and disassemble food service stations.
Welcomes and directs visitors to the office building.
Answers, routes, and screens incoming calls.
Inputs or loads data into a system.
Learns to audit records for quality, accuracy and maintainability.
May assist with or coordinate special projects, assisting with the planning and execution.
May coordinate technology needs for supported groups including new hire set-up, hardware requests, and user access requests.
Performs other duties as assigned.