Adminstrative Operations Representative

National Interstate Insurance Company•Richfield, OH

1d•Onsite

About The Position

National Interstate is a member of Great American Insurance Group and is a leading commercial transportation insurer in the nation. They offer risk financing solutions in all 50 states, including traditional insurance and alternative risk transfer programs. The company values integrity, transparency, fairness, accountability, empowerment, and collaboration. They are looking for an Administrative Operations Representative to join their team in the Richfield, Ohio office. This role is crucial for supporting the daily operations and ensuring a smooth and efficient work environment.

Requirements

High School Diploma or equivalent.
Possesses organizational abilities to manage multiple tasks efficiently.
High attention to detail related to communications, scheduling, and recordkeeping.
Demonstrates working knowledge of business systems and applications and utilizes relevant equipment to perform job functions effectively.
Develops working knowledge of department operations, policies, and procedures.
Excellent interpersonal and communication skills.
Demonstrates interpersonal and communication skills.
Proven ability to handle confidential information with discretion.

Responsibilities

Participates in scanning documents and fulfilling print orders and document assembly requests.
Prepares and distributes incoming mail and processes outgoing mail.
Coordinates the procurement and organization of supplies.
Assists with scheduling and coordinating meetings and events.
May coordinate with catering services and set up and disassemble food service stations.
Welcomes and directs visitors to the office building.
Answers, routes, and screens incoming calls.
Inputs or loads data into a system.
Learns to audit records for quality, accuracy and maintainability.
May assist with or coordinate special projects, assisting with the planning and execution.
May coordinate technology needs for supported groups including new hire set-up, hardware requests, and user access requests.
Performs other duties as assigned.