Adminstrative Officer

Securitas•Atlanta, GA

About The Position

The Administrative Officer will provide high-volume administrative and data entry support for a very large global client, ensuring accurate and timely processing of employee information, badging, and training activities. This role serves as a key point of contact for employee questions related to site procedures, schedules, and basic policies. Securitas plays an essential role for our clients and in society. The Administrative Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control, and patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Receptionist Officers will provide customer service and information to a client’s employees and customers.

Requirements

Previous experience in an administrative, HR, or staffing support role, preferably in a high-volume or large client environment.
Strong data entry skills with a high level of accuracy and attention to detail.
Proficiency with Microsoft Office (especially Excel and Outlook) and ability to learn new HR/client systems quickly.
Strong organizational and time-management skills, with the ability to handle multiple tasks and deadlines.
Clear and professional communication skills, both written and verbal.
Customer service mindset with the ability to respond to employee and client inquiries in a helpful and professional manner.
Ability to maintain confidentiality and handle sensitive information in line with company and client requirements.
Proven ability to follow established processes and procedures while maintaining accuracy and compliance.
High school diploma or equivalent required

Nice To Haves

Experience working with databases or HRIS/timekeeping/badging systems is preferred.
additional coursework or certification in HR, business, or a related field is a plus.

Responsibilities

Enter and update employee and assignment data accurately in the client and internal systems.
Maintain current and complete records for all assigned employees supporting the client.
Process new hire and position change information in a timely and accurate manner.
Create, issue, and deactivate employee ID badges in line with client and Securitas security protocols.
Set and adjust badge access levels based on approved site and role requirements.
Track badge inventory and coordination of replacement or new badges as needed.
Serve as the first point of contact for employee questions related to schedules, site procedures, and basic policy information.
Research and resolve routine employee inquiries, escalating only when outside defined guidelines.
Schedule and coordinate required training for employees assigned to the client (onboarding, site-specific, and refresher training).
Maintain training calendars and send training invitations, reminders, and confirmations.
Record training attendance and completion in the designated systems and generate basic training status reports.
Perform high-volume, accurate data entry to support reporting and compliance requirements for the global client.
Ensure all data and documentation comply with client requirements, company policies, and confidentiality standards.
Generate and distribute standard reports as requested by the client or management.