Administrative Officer

Veterans Health Administration•Battle Creek, MI

13d•Hybrid

About The Position

The Administrative Officer (AO) acts as an extension of the Chief, Community Care Service, developing and directing administrative functions for Community Care and its collaborations with services and departments throughout the facility. The position supports Community Care systems and operations through strategic planning, policy integration, budget and resource planning, program oversight, analytics, cross-system coordination, and delegated administrative support to the Chief of Community Care Services (CCS). The AO monitors Community Care program performance and compliance with applicable directives, laws, regulations, and accrediting requirements. The role involves collaborating with service lines, Medical Center services, Community-Based Outpatient Clinics (CBOCs), Veterans Integrated Service Network (VISN) staff, and external stakeholders. The position may conduct or lead independent assessments and serves on management committees and task forces addressing resource use, internal controls, and operational matters. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. Ad hoc telework may be available with supervisor approval; this is not a virtual position. The work is primarily sedentary, with occasional slight physical effort and some occasional travel. Seasonal influenza vaccination or an approved exemption is required for VA Health Care Personnel. A one-year probationary period is required.

Requirements

U.S. citizenship.
Meet the applicable GS-09 or GS-11 qualification requirements by the announcement closing date.
For GS-09, one year of specialized experience equivalent to GS-07, or qualifying graduate education, or an eligible combination of education and experience.
For GS-11, one year of specialized experience equivalent to GS-09, or qualifying doctoral-level graduate education, or an eligible combination of education and experience.
Current or former federal employees applying at GS-09 or GS-11 must meet the applicable 52-week time-in-grade requirement.
Complete the application, questionnaire, and required online assessment.
Register for Selective Service if male and born after December 31, 1959.
Complete a background/security investigation and online onboarding, including required employment identification documentation.
Meet the VA seasonal influenza vaccination requirement or obtain an eligible medical or religious exemption; masking is required when an exemption is granted.
Serve a one-year probationary period.
Submit transcripts when using education to qualify; foreign education requires a Certificate of Foreign Equivalency.

Responsibilities

Participate in developing and implementing short- and long-term plans and policies for Community Care systems and operations.
Integrate internal administrative and clinical policies with regulatory and accrediting requirements, other VISN Medical Centers, and community expectations.
Collaborate with service lines to develop and execute strategic business plans, annual budgets, and resource allocations.
Maintain knowledge of VAMC operations, Community Care programs, and directives and laws governing Community Care delivery.
Monitor performance, determine priorities, and ensure issues are brought to closure when exercising delegated authority.
Design analytical methods and detailed study procedures for ongoing assessment of Community Care programs.
Use independent judgment to address complex issues, develop management options, and validate the completeness and accuracy of proposals.
Serve on management committees and special task forces addressing resource utilization, internal controls, and operational areas affecting Community Care.
Collaborate with services across the Medical Center, CBOCs, and VISN staff, and lead or conduct independent assessments to support proposal development.
Interact with VAMC leadership, VISN and VA Central Office officials, Congressional and State offices, community officials, and other VAMC personnel to monitor projects and determine priorities.
Use management skills to support the administrative and managerial responsibilities of the Chief of CCS.
Perform delegated administrative duties of the Chief across areas supervised by CCS.