Administrative Officer

Indian Health Service • Red Mesa, AZ

4d • Onsite

About The Position

This position is located in the Administrative Services Branch of the Four Corner Regional Health Center (FCRHC), Shiprock Service Unit, Navajo Area Indian Health Service. The Administrative Officer serves on the FCRHC Leadership Team and participates in strategic planning and implementation of short- and long-term health care delivery policies and plans. The role provides administrative and support services for an ambulatory care health center, supporting quality patient care and ensuring compliance with applicable legal, regulatory, policy, program, and accreditation requirements.

The Administrative Services Branch includes the Business Office, General Supply, Financial Management, Management Information System, Health Information Management, and Facility Management. The incumbent has full supervisory and technical responsibility for planning, developing, organizing, integrating, and evaluating the health center’s administrative and support services. The role coordinates with the Shiprock Service Unit Financial Manager on financial and spending plans, tracks and develops performance measures, monitors compliance, and analyzes departmental workload and production.

Requirements

• At least one year of specialized experience equivalent to at least the next lower grade level in Federal service, in the private or public sector.
• Experience managing administrative programs that may include budget and financial management, procurement, facility operations, business office services, health information management, and information systems.
• Experience advising senior leadership on strategic planning, resource allocation, policy development, and regulatory compliance.
• Experience developing and implementing policies, procedures, performance measures, and process improvements.
• Experience analyzing workload, financial data, and program performance to identify deficiencies and recommend corrective actions.
• Experience providing program oversight and supervisory leadership to multidisciplinary staff, establishing priorities, evaluating performance, and ensuring effective delivery of administrative services.
• U.S. citizenship is required.
• Selective Service registration is required for males born after December 31, 1959.
• Successful completion of a federal background investigation is required; applicants must complete required investigation forms within five calendar days of issuance and communicate with their assigned Personnel Security Specialist.
• Applicants must satisfy the financial suitability review and demonstrate financial responsibility and compliance with legal financial obligations.
• Two valid forms of identification must be presented before appointment; any state-issued ID or driver's license used must be REAL ID-compliant.
• A Confidential Financial Disclosure Form is required.
• Selectee may be subject to a probationary period; a one-year supervisory/managerial probationary period may be required upon selection or placement. ESEP appointees typically serve a two-year trial period.
• Successful completion of E-Verify employment verification is required.
• Candidates should demonstrate, or have the potential to develop, supervisory and managerial competencies including accountability, customer service, decisiveness, flexibility, integrity and honesty, interpersonal skills, oral communication, problem solving, resilience, and written communication.
• Federal competitive-service merit promotion candidates must have completed one year of service at the next lower grade level; this time-in-grade requirement does not apply under the Excepted Service Examining Plan.
• A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Responsibilities

• Oversee the Administrative Services Branch, including the Business Office, General Supply, Financial Management, Management Information System, Health Information Management, and Facility Management.
• Support quality patient care in an ambulatory care setting.
• Participate with health center leadership in management discussions, decision-making, policy development, and implementation of short- and long-term health care delivery plans.
• Ensure administrative functions comply with legal, regulatory, policy, program, and accreditation requirements.
• Coordinate with the Shiprock Service Unit Financial Manager to develop, monitor, and administer financial and spending plans.
• Plan, develop, organize, integrate, and evaluate administrative and support services for the health center, with full supervisory and technical responsibility.
• Track and develop applicable performance measures, monitor compliance, and analyze workload and production across departments.
• Provide program oversight and supervisory leadership to multidisciplinary staff, establish priorities, evaluate performance, and support effective administrative service delivery.
• Analyze workload, financial data, and program performance to identify deficiencies and recommend corrective actions.

Benefits

• Federal employees earn annual leave at a rate of 4, 6, or 8 hours per pay period, based on years of Federal service.
• IHS may grant newly appointed Federal employees credit for directly related previous non-Federal experience or active-duty uniformed military service when determining annual leave accrual rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed