Administrative Officer 4
About The Position
The Pennsylvania Emergency Management Agency is hiring an Administrative Officer 4 to oversee administrative functions supporting 911 program planning, training, compliance, and funding across Pennsylvania. The role coordinates with stakeholders, monitors standards, and supports consistent statewide service levels. It also provides program support and guidance to county partners and contributes to emergency response operations when assigned. This is a full-time position with work hours of 8:00 AM to 4:00 PM, Monday through Friday, with a 30-minute lunch. Frequent travel within Pennsylvania is required. During an emergency, disaster, or training exercise, the employee may need to travel, work shifts of up to 12 hours, and work outside normal hours, including weekends and overnights. Part-time telework may be available after successful completion of a training period, subject to agency requirements and change. Employees who cannot telework may report to the headquarters office in Harrisburg. Free on-site parking is available. The starting annual salary for candidates new to Commonwealth employment is $78,925 before taxes.
Requirements
- One year as an Administrative Officer 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or six years of progressively responsible and varied office management or staff work, including personnel management, budgeting, or procurement, plus training gained through graduation from a four-year college or university; or an equivalent combination of experience and training.
- At least one year of full-time professional experience in one or more of the following: developing and implementing strategic plans for 911 Centers; developing and implementing training and quality assurance/quality improvement plans for 911 Centers; or completing and submitting fiscal compliance reports for 911 Centers.
- Meet the Pennsylvania residency requirement.
- Be able to perform the essential job functions.
Responsibilities
- Collaborate with stakeholders to maintain training, certification, and quality assurance standards for emergency communication staff.
- Develop inspection processes, review certification reports, and confirm Public Safety Answering Point compliance.
- Provide statewide support, audits, and guidance on 911 quality assurance, training, and operations.
- Evaluate county 911 system plans and ensure alignment with agency requirements and reporting standards.
- Support funding programs by reviewing grants, monitoring progress, and ensuring alignment with statewide objectives.
- Perform assigned duties during emergency situations, including working extended or modified schedules.
- Travel frequently within the state to assist county partners with program requirements.
Benefits
- Free on-site parking
- Part-time telework opportunity after successful completion of a training period
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
