Administrative Officer 1 PHC4

Commonwealth of Pennsylvania • Dauphin County, PA

4d • Hybrid

About The Position

PHC4's Public Affairs Department is seeking a motivated and detail-oriented Administrative Officer 1 to serve as the operational and communications backbone of the agency. This position manages day-to-day administrative, communications, records, and governance functions that keep PHC4 organized, compliant, and connected to the public. Working with considerable independence, the Administrative Officer supports agency leadership by handling essential tasks such as reception, written communications, publication distribution, meeting coordination, open records processing, and records management. This role is key in advancing the mission to empower Pennsylvanians through transparency, providing access to data, research, analysis, and reporting focused on the cost, utilization, and quality of health care delivery in the Commonwealth.

Requirements

• Two years of experience in varied office management or staff work; and bachelor's degree; or Any equivalent combination of experience and training.
• Knowledge of Pennsylvania's Sunshine Act and Right to Know Law.
• At least one year of experience preparing official meeting minutes.
• Ability to perform essential job functions.

Nice To Haves

• Strong written communication skills
• Familiarity with contact management tools
• The ability to manage competing priorities with minimal supervision
• A collaborative team member who builds strong relationships at all levels and responds to others with empathy, professionalism, and composure—even in high-pressure or sensitive situations

Responsibilities

• Manage a broad range of administrative, communications, and records functions.
• Prepare and distribute written correspondence and publications.
• Coordinate board and committee meetings.
• Develop and maintain the Council meeting calendar.
• Coordinate meeting logistics.
• Prepare and submit required public meeting notices to the PA Bulletin, newspapers, and the website.
• Prepare and distribute publications such as reports, press releases, and newsletters.
• Maintain and update Constant Contact and internal distribution lists.
• Serve as the Open Records Officer and manage Right-to-Know Law (RTKL) requests.
• Coordinate with staff to gather records and issue determinations under Pennsylvania's RTKL.
• Build positive working relationships across all levels of the organization.
• Bring emotional intelligence to every interaction, responding to colleagues, stakeholders, and the public with empathy and professionalism.
• Maintain composure when navigating competing demands or sensitive situations.
• Support reception duties.

Benefits

• Free convenient parking
• Opportunity to work from home (telework) part-time, up to one day per week (requires securely configured high-speed internet and approved location inside Pennsylvania)
• Option to report to the headquarters office in Harrisburg if unable to telework

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level