Administrative Office Specialist

Hospital for Special Surgery•Wellington, CO

23h

About The Position

The Administrative Office Specialist provides administrative support to a physician and assists with day-to-day operations. The role helps ensure high-quality customer service, practice support, and patient confidentiality. Duties include triaging calls and patient inquiries, scheduling patient appointments and procedures, collecting patient payments, filing and preparing charts, liaising with a billing company, answering patient phone calls, preparing legal work, and coordinating international patients, among other tasks.

Requirements

High school diploma.
1–3 years of experience in healthcare/medical work as a medical secretary.
Excellent verbal and written communication skills.
Strong customer service orientation.
Strong organizational and problem-solving skills.
Ability to multitask in a fast-paced environment.

Nice To Haves

Bachelor's degree.
Experience with Epic.
Familiarity with medical terminology.
Knowledge of healthcare and health insurance.

Responsibilities

Provide administrative support to the physician.
Assist with day-to-day practice operations and support high-quality customer service and patient confidentiality.
Triage calls and patient inquiries.
Schedule patient appointments and procedures.
Collect patient payments.
File and prepare charts.
Liaise with the billing company.
Answer patient phone calls.
Prepare legal work.
Coordinate international patients.