Office Support Specialist – Administrative Focus

Aspen Contracting•Lees Summit, MO
•Onsite

About The Position

Aspen Contracting is seeking an experienced and highly organized Office Support Specialist to join their National Headquarters team in Lee's Summit, MO. This is an administrative support role focused on managing documentation, customer records, communications (phone and email), follow-up, data entry, and handling multiple priorities. Prior experience in roofing or insurance is not required, as the company will provide training on their industry and processes. The ideal candidate is comfortable with office operations, can learn new systems quickly, and can work independently.

Requirements

  • Organized
  • Dependable
  • Comfortable with administrative work
  • Willing to learn
  • Ability to keep track of details
  • Ability to follow up on outstanding items
  • Ability to catch mistakes before they become problems
  • Ability to manage multiple priorities without getting overwhelmed
  • Existing administrative experience
  • Ability to learn new systems quickly

Nice To Haves

  • Experience in roofing or insurance is not required

Responsibilities

  • Manage incoming and outgoing phone calls and emails
  • Maintain accurate customer and job records
  • Update documentation and notes daily
  • Prepare invoices and customer paperwork
  • Follow up with customers, insurance companies, and mortgage companies
  • Process administrative paperwork and internal forms
  • Communicate with multiple departments to keep projects moving
  • Research and resolve documentation or information discrepancies
  • Keep track of deadlines, follow-ups, and outstanding items
  • Support additional administrative projects as needed

Benefits

  • Weekly pay
  • Healthcare benefits after 60 days
  • 401(k) eligibility after one year
  • Paid Time Off
  • Stable, full-time employment
  • Opportunities for career growth
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