Administrative Office Assistant

Comfort Windows•Rochester, NY

4d•$19 - $24•Onsite

About The Position

COMFORT WINDOWS & DOORS is seeking a detail-oriented, organized, and customer-focused Administrative Office Assistant to join our Rochester, NY team. This role is ideal for someone who thrives in a fast-paced environment, enjoys balancing administrative responsibilities with customer interaction, and takes pride in keeping daily operations running smoothly. As a key member of our team, you’ll serve as the first point of contact for customers while supporting scheduling, office coordination, and day-to-day administrative operations.

Requirements

Previous receptionist, front desk, clerical, or administrative experience preferred
Strong customer service skills with a professional phone presence
Excellent verbal and written communication skills
Strong listening, organizational, and follow-up skills
Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment
Detail-oriented with strong problem-solving abilities
Proficient in Microsoft Word, Excel, and Outlook
Comfortable using scheduling systems, spreadsheets, and other office technology

Responsibilities

Greet walk-in customers and provide outstanding in-person customer service
Answer incoming calls professionally and assist customers with questions, scheduling, and updates
Schedule measurement and installation appointments to support project timelines
Coordinate schedules and maintain internal calendars and tracking systems
Review documents, sales orders, and customer information for accuracy and completeness
Perform data entry and maintain organized customer and scheduling records
Collaborate with sales, production, and installation teams to keep projects aligned and on track
Assist with general office, clerical, and administrative duties as needed