Admin Nurse

CommonSpirit Health•Redwood City, CA

1d•Onsite

About The Position

The Administrative Nurse combines clinical expertise with administrative support to promote efficient operations and quality patient care coordination. The role manages administrative duties, applies clinical knowledge to operational support, and contributes to process improvement and policy adherence in a patient-centered healthcare setting. Responsibilities include welcoming and directing patients, visitors, staff, and physicians; screening visitors and calls; handling telephone messages and communications; maintaining an organized work area; providing clerical support; and transcribing and entering physician orders for implementation and follow-through by ancillary departments.

Requirements

High school graduate with general studies, or GED with general studies.
One year of medical clerical experience or successful completion of a hospital training program.
Successful completion of a Medical Terminology course or Medical Terminology test.
Registered Nurse: California, upon hire.
Basic Life Support (CPR), upon hire.
Advanced Cardiac Life Support, upon hire.

Responsibilities

Greet patients, visitors, staff, and physicians promptly and courteously, using names when appropriate.
Screen individuals by requesting identification or a visitor pass.
Answer and screen telephone calls, identify the name and department, and refer callers to the appropriate person, patient, department, or resource in a timely manner.
Make every attempt to answer phones within three rings and monitor callers on hold, reassuring them their calls have not been forgotten.
Take clear, accurate, concise phone messages and relay messages in a timely manner.
Remain available to answer phones and arrange coverage when away from the work area.
Open and deliver mail as appropriate.
Maintain a neat and organized work environment.
Provide clerical support within the department.
Transcribe physician orders and enter them into the computer for implementation and ancillary department follow-through.
Contribute to process improvements and adherence to policies.