The Administrative House Manager acts as a hospital administrator in their absence. This role involves communicating with Nurse Managers, Directors, and Administrators regarding problems, interventions, and decisions made by the Supervisor. The manager provides written documentation of problems, actions taken, and results. They investigate incidents, discuss them with staff as appropriate, and report all information to leadership. The position requires assessing emergency situations, responding promptly and effectively, and notifying appropriate authorities and Administration as needed. The manager implements the disaster plan as needed and functions as a resource regarding legal aspects of policies, procedures, and regulations governing the hospital. Maintaining current knowledge of hospital policies, procedures, and situations that may affect the overall functioning of the hospital is crucial. The role also involves functioning as a patient advocate, responding to patient, family, and physician concerns, and assisting nursing staff to intervene on the patient’s behalf. Understanding and utilizing the chain of command is essential for providing quality patient care. Maintaining a safe patient environment by reporting safety concerns to the appropriate person is a key responsibility. The manager supports a shared governance style of leadership, assists nursing units in independently seeking solutions to their problems, and shares knowledge openly. Promoting harmony and teamwork by assisting with conflict resolution is also part of the role. The manager confers with the Central Staffing Office and Command Center to facilitate the movement of patients and staff throughout the hospital, maintains current knowledge of bed availability, and is responsible for the decision to divert patients. Assisting in the resolution of staffing issues and conferring with charge nurses in all areas are also required. The manager makes rounds on patients, actively participates in Quality Assurance/Improvement Programs, conducts restraint audits, and responds to all codes. They post unscheduled/emergent/urgent surgical cases and notify those on call. Providing access to supplies and equipment, and following procedures for inter-facility equipment acquisition/borrowing and lending are also duties. The manager considers the budget in all decisions, seeks methods for decreasing costs, and shares these ideas with staff and management. Maintaining a high level of mental and emotional tolerance and even temperament when dealing with people is important. Using tact, sensitivity, and sound judgment when relating to patients, families, and co-workers, and displaying a professional attitude, including a professional appearance, are expected. Demonstrating a strong ability to identify, analyze, and solve problems, and understanding and considering the ramifications decisions may have on other departments are essential. Ensuring consistency, dependability, and accuracy when carrying out responsibilities is required. The role also includes performing other related duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree