Administrative Executive Assistant

Kintegra Health•Charlotte, NC

25d

About The Position

The Administrative Executive Assistant performs a wide range of administrative and office support activities to facilitate the efficient operation of the organization. The position reports directly to the Executive Program Director. It provides direct administrative support to the Executive Program Director and Senior TLC Leadership, including organizing agenda materials, taking and typing meeting minutes, preparing documents and presentations, and coordinating office and meeting logistics. The role also supports personnel record accuracy, employee onboarding and orientation, regulatory compliance, annual licensure renewal, staff training, and employee inquiries about personnel policies. Depending on the Senior TLC location, the position may oversee additional administrative, participant services, facilities, or reception staff and may coordinate meeting catering.

Requirements

Associate degree required; bachelor's degree preferred.
At least 1–2 years of experience in an office setting required; healthcare experience preferred.
Experience taking minutes for professional meetings required.
Computer skills, knowledge of relevant software, and general experience working with technology required.
Knowledge of standard office equipment required.
1–2 years of supervisory experience.
Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel.
Excellent written and verbal communication, planning and organizing, prioritizing, problem assessment and solving, attention to detail and accuracy, flexibility, and adaptability.
Ability to provide excellent customer service and work as part of a team.
Solid understanding of the importance of confidentiality.
Must be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.

Nice To Haves

Bachelor's degree.
Office experience specifically in healthcare.

Responsibilities

Provide direct administrative support to the Executive Program Director.
Regularly audit personnel records for accuracy and compliance with regulatory requirements and the annual re-licensure process.
Provide administrative support to Senior TLC Leadership, including organizing and printing agenda materials and taking and typing meeting minutes as directed.
Support onboarding and orientation of new employees to help maintain compliance with CMS and ADHC regulations.
Coordinate a workgroup to plan and implement Senior TLC’s annual all-staff training day, helping meet annual regulatory training requirements and make beneficial training opportunities available.
Serve as a liaison to Kintegra during HR-related processes, including terminations and job changes.
Provide new and existing employees with information about Personnel Policies.
Work with the Executive Program Director to assist with oversight of submission of personnel records to NC DAAS for annual NC ADHC licensure renewal.
Receive the public, answer questions in person and by telephone, respond to inquiries from employees and others, and refer inquiries to the appropriate person, official, or department when necessary.
Oversee scheduling of conference room reservations and ensure conference rooms are orderly and equipped for meetings.
Create PowerPoint presentations as directed.
Prepare or modify correspondence, reports, drafts, memos, emails, and newsletters as directed.
Oversee monthly All Staff Town Halls.
Support Senior TLC’s mission, vision, and values.
Perform other duties as assigned.
At Senior TLC-Gastonia, oversee the Administrative Support Assistant and serve as customer service trainer for employees during new employee orientation and thereafter as directed.
At Senior TLC-Charlotte, oversee the Participant Services Representatives and Facilities and Safety Coordinator, and place and coordinate catering for meetings as requested.
At Senior TLC-Hickory, oversee the Administrative Support Assistant and Receptionist.