Administrative - Customer Service Representative

CSMC Executive HealthLos Angeles, CA

About The Position

This role requires experience with medical insurance, referral processes, and benefit plans. The ideal candidate will have at least 2 years of recent experience working in an outpatient clinic or medical office setting. Key skills include the ability to read, understand, and respond to detailed oral and written instructions, as well as experience in scheduling and managing appointments. A minimum of 2 years' recent experience as a Patient Service Representative in an OBGYN setting is also required. Familiarity with CS-Link/Epic and an understanding of medical terminology are essential.

Requirements

  • 2 years of recent experience working in an outpatient clinic or medical office setting
  • Ability to read, understand, and respond to detailed oral and written instructions
  • Scheduling experience, managing appointments
  • 2+ years’ recent experience working as a Patient Service Representative in OBGYN
  • Experience with CS-Link/Epic
  • Understanding of medical terminology
  • Experience with medical insurance, referral processes, and benefit plans

Responsibilities

  • Scheduling and managing appointments
  • Responding to detailed oral and written instructions
  • Handling medical insurance, referral processes, and benefit plans
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