About The Position

This role requires a Customer Service Representative with experience in medical insurance, referral processes, and benefit plans. The ideal candidate will have recent experience working in an outpatient clinic or medical office setting and possess the ability to understand and respond to detailed instructions. Experience with specific systems like CS-Link/Epic and an understanding of medical terminology are also important. A COVID vaccination and booster are required.

Requirements

  • Experience with medical insurance, referral processes, and benefit plans
  • 1 year of recent experience working in an outpatient clinic or medical office setting
  • Ability to read, understand, and respond to detailed oral and written instructions
  • 2+ years’ recent experience working as a Patient Service Representative
  • Experience with CS-Link/Epic
  • Understanding of medical terminology
  • Covid Vaccination & Booster required
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service