Part-Time Administrative & Customer Service Coordinator

TruBlue Home Service AllySavannah, GA
Remote

About The Position

TruBlue Ally of South Savannah is a veteran-owned home services company seeking a highly organized, customer-focused Administrative & Customer Service Coordinator to support its growing operation. This is a remote, work-from-home position that will begin part-time, with the potential to grow into a full-time role. The ideal candidate is excited about helping build a local business from the ground up and becoming a key part of its success.

Requirements

  • Friendly, professional, and customer-service oriented
  • Organized with strong attention to detail
  • Comfortable working independently from a home office
  • Excellent phone, email, and communication skills
  • Proficient with computers, Microsoft Office, and web-based software
  • Able to manage multiple priorities and stay organized in a fast-paced environment
  • Self-motivated and dependable

Nice To Haves

  • Previous experience in customer service, administration, scheduling, office management, or call center support is preferred
  • Experience in home services, construction, property management, or small business operations is a plus

Responsibilities

  • Answer incoming calls and respond to customer inquiries
  • Schedule estimates, appointments, and service calls
  • Follow up with prospective customers and leads
  • Maintain customer records within company software systems
  • Coordinate technician schedules and job assignments
  • Assist with invoicing, payment collection, and administrative tasks
  • Help support marketing initiatives, customer retention efforts, and community outreach
  • Ensure customers receive a professional and positive experience from their first interaction through project completion

Benefits

  • Competitive hourly compensation
  • Flexible work schedule
  • Work from the comfort of your home
  • Direct collaboration with business ownership
  • Opportunity to help build and shape a growing veteran-owned company
  • Professional development and advancement opportunities as the business expands
  • A supportive culture built on trust, integrity, and exceptional customer service
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