Administrative Coordinator

Sonoco • Charlotte, NC

10d • Onsite

About The Position

The Administrative Coordinator I provides administrative and customer support for a recycling facility. The position handles scale house operations, data entry, customer service, recordkeeping, and support for daily plant activities. It serves as a key point of contact for drivers, customers, vendors, and site personnel while helping ensure accurate documentation and efficient office operations.

The role is primarily office-based within a recycling and manufacturing facility, with occasional visits to plant and yard areas. It involves regular interaction with truck drivers, customers, vendors, and plant personnel. The typical schedule is 7:00 a.m. to 4:30 p.m., with additional hours as needed to support business operations.

Requirements

• High school diploma or GED.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to sit, stand, walk, and use standard office equipment.
• Ability to work safely in an industrial environment and wear required PPE when entering operational areas.

Nice To Haves

• Minimum 1–2 years of administrative, customer service, or office experience preferred.
• Experience in manufacturing, logistics, transportation, recycling, or industrial environments is a plus.

Responsibilities

• Operate the facility scale system and process inbound and outbound loads.
• Verify load information and prepare tickets, receipts, and related documentation.
• Enter and maintain accurate customer, vendor, shipment, and inventory records.
• Answer phones, respond to emails, and assist customers, vendors, and drivers.
• Maintain filing systems, production records, and regulatory documentation.
• Coordinate office supply orders and maintain administrative inventories.
• Follow company safety, environmental, and compliance requirements.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage for employees and their dependents, including FSA and HSA options.
• 401(k) retirement plan with company match.
• Wellbeing tools and resources, including an Employee Assistance Program.
• Paid time off and holidays.
• Company-paid and voluntary employee-paid insurance plans, including life, personal accident, and disability insurance.
• Tuition reimbursement.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED